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Category: Bad Behavior

Wasting Time To Calm Down

| Foley, AL, USA | Bad Behavior

Me: “Customer service, how may I direct your call?”

Customer: “I need to know when my delivery is coming.”

Me: “Okay, Do you know if it’s being delivered today?”

Customer: “Don’t give me that s***, b****! Just ask my d*** name! You’re only going to be delivering to one [Name]! I already talked to the manager because I had problems with your stupid customer service rep yesterday! So stop wasting my d*** time!”

Me: “Okay, sir. How do you spell your name?”

Customer: “It’s [Name].”

Me: “Well, sir. According to my records, you do have a delivery today. The guys will call you and give you a two-hour window.”

Customer: “And they don’t have the d*** schedule yet?”

Me: “Sir, it’s an hour before the store even opens. No, they don’t.”

Customer: “But they will call?”

Me: “Yes.”

Customer: “Well, why didn’t you just tell me that instead of asking a bazillion questions? Stupid b****! All you want to do is waste my d*** time!”

Me: “Well, sir, if you’d answered my first question instead of throwing a tantrum, this call would’ve ended much more quickly. Would you like to speak to my manager?”

Customer: *click*

Said With The Breast Intentions

| Arlington, VA, USA | Bad Behavior, Health & Body

(I work at a maternity store. I arrive and go behind the counter to clock in. A pregnant customer I have never met is draped over the counter, complaining to my coworker about back pain from her large breasts. She looks at me, glares, and says loudly to my not-large breasts:)

Customer: “Of course, SOME PEOPLE don’t have that problem!”

Me: “Thanks for that.”

If Looks Could Kill

| Newcastle, NSW, Australia | Bad Behavior, Health & Body

 

(After I’ve taken her order in the drive-thru, the customer leans through the window and grabs my hand.)

Customer: “Can I give you some advice?”

Me: “Um…?”

Customer: “You should use Proactiv. It really works; you don’t have to look like that.”

Comprehensively Owned

| AZ, USA | Bad Behavior

Me: “Thank you for calling [Company]. Can I start by getting your customer number?”

Customer: *says customer number extremely fast in irate tone*

Me: “I’m so sorry, sir, I didn’t catch that. Could you say that one more time?”

Customer: “Um, if you’re going to help me I’m going to need you to comprehend what I’m saying.”

Me: “Um, if I’m going to help you I’m going to need you to speak at a rate that is comprehensible to human hearing. So one more time; customer number, please?”

(They were polite after that.)

Talking Dirt About The ID

| USA | At The Checkout, Bad Behavior, Underaged

(I wear glasses, but I am nearsighted, which means I can read things up close but not far away. A man with a self-important smile comes to check out.)

Me: “ID for the alcohol, please.”

(He hand it to me with a flourish. It is a very dirty driver’s license. I cannot read nor see the picture or information on it because of all the grime.)

Me: *squinting*

Man: “You should put on your glasses! Blind as a bat! They’re hanging around your neck!”

Me: “I am nearsighted; I can see just fine up close. The reason I can’t read this is because it’s VERY dirty!”

Everyone Else: *stops and stares at the man*

Man: *hangs head and quietly pays*

(The man complained later to the manager, saying that I was rude. Luckily, I was there when he called the manager, and I said ‘for telling the truth?’ and he quickly hung up.)

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