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Category: Bad Behavior

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Can’t Kiss Them Goodbye

NY, USA | Bad Behavior, Bigotry, Popular, Wild & Unruly

(I’m a woman at a store with my girlfriend. While we’re giving each other the occasional kiss, it’s nothing too obnoxious. Another customer sees us and storms over.)

Customer: “I don’t care what you two [slurs] do at home, but this is being out in public. There could be kids here!”

Me: “Sir, we’re not doing anything remotely wrong.”

Customer: “Keep saying that, [slur]! I’ll get you kicked out!”

Girlfriend: “What’s your problem? We haven’t done anything to you!”

Customer: “You f****s are all the same. First you demand equality, then you attack us, then you cry out when we retaliate. You all should be rounded up and killed!”

Me: “Uhm, sir, all we’ve done is kiss. If that’s so offensive, then you can leave.”

Customer: “F*** you, you f**** [slur]! Go to h***!”

(We run and get an employee, who calls a manager over. We tell him what happened, and the customer comes over.)

Customer: “You! Manager! I demand you remove these two [slurs] at once!”

Manager: “No. They have done nothing disruptive. You, however, need to get out.”

Customer: “What?! But I’m straight! These two f***s are gonna terrorize this place! You have to kick them out!”

Manager: “Get out before I call security.”

Customer: “If you won’t kick them out, I will!”

(The customer lunges for me and my girlfriend. The employee suddenly grabs his collar and yanks him away from us. The manager starts calling security over while the guy keeps screaming at us.)

Customer: “YOU TWO [slurs] SHOULD BE KILLED! BEHEADED!”

Manager: “Please quiet down; there are kids in the store.” *he turns to me and my girlfriend* “Are you two okay?”

Me: “Yeah, we’re both fine.”

(Security arrived and tried to drag him out. He kept trying to get us, eventually turning to the officers. The police were called, and the manager took us to his office to wait. The police showed up soon after. We gave our statements, and then watched the guy get arrested. Apparently he’d assaulted other people, and threatened to kill ‘those f***s’ several times.)

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Gun Control Out Of Control, Part 2

| IN, USA | Bad Behavior, Criminal & Illegal, Money, Popular, Wild & Unruly

Me: “Thank you for calling [Cable Company]! My name is [My Name]. How can I help—”

Customer: “Now listen here, f*****! I keep getting these calls saying I’m past due on my bill! I pay my bill ON TIME, EVERY MONTH! What the h*** is the meaning of this?”

(The customer continues on in this fashion for about fifteen minutes, swearing at me and calling me names. I finally managed to get his account pulled up, and wouldn’t you know it, he indeed has a past due balance. He has actually been about a month behind on his bill for most of the year. I proceed to explain the situation to him, going a year back and explaining each bill to him.)

Me: “Sir, I understand your frustration, but the fact of the matter is, you’ve been behind a month on your bill for the past year. You’ve been turned off twice in that time. This is why you continually get those automated calls. If you’d like, I can set you up on a payment plan to get you caught back up.”

Customer: “Why? So you and your communist company can swindle me out of more money? You can go right to h***, and if I get one more call about my so-called ‘past due’ balance, I’ll send you there myself! I have a gun, and it’s looking a bit bored, if you get my meaning.”

Me: *becoming angry* “Okay, sir, you have now crossed a very serious line. Are you aware that making death threats is a serious crime?”

Customer: “It’s not a threat. It’s a promise. I will hunt you down, mother-f*****!”

Me: “See, now, I don’t think that’s going to be possible. For one thing, you haven’t the slightest idea where I am. I could be five miles away from you, or clear across the country. So, best of luck finding me. Second, this call is being recorded, as I’m sure you’re well aware, so our entire conversation would stand as evidence in a court of law. Third, in keeping with your ignorance of my whereabouts, you know nothing about me except my first name and where I work. I, however, have your full name, address, telephone number, social security number, and a whole myriad of other information that would prove quite useful to the police, should I choose to file a police report. And believe me, I intend to. Now, would you like to rethink your threats, or do you want to carry on with your plan to gun me down?”

Customer: “…’m sorry.”

Me: “Thank you. Now, these calls will continue until your past due balance is paid. I recommend paying the whole balance in full and getting your account current so we don’t have to have this conversation again.”

(The rest of the call was him mumbling sheepishly and me happily closing the call. Never heard back from him, strangely enough!)

Related:
Gun Control Out Of Control

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Protect From Rain But Not From Thieves

| PA, USA | Bad Behavior, Crazy Requests, Criminal & Illegal, Popular

(After a recent renovation, the break room where staff leaves their belongings in the store I manage is visible to customers shopping. I’ve been pushing to have a door put up, but my district manager told me it’s unnecessary. She is visiting one day, during a huge rain shower.)

Customer: *gesturing towards the break room* “How much for that umbrella?”

Me: “Oh, that’s my district manager’s. I’m afraid we don’t sell umbrellas, but the store next door does.”

Customer: “But I don’t want one from there. I want THAT one. How much?”

Me: “I’m afraid it’s not for sale. She just left it open to dry. But the neighboring store’s umbrellas will keep you just as dry.”

Customer: “Oh, sweetie, I’m not worrying about being dry. I got an umbrella in my purse. But that one’s way prettier. How much?”

Me: “Like I said, my manager needs it to stay dry. It’s not for sale.”

(The customer harrumphed, and went on shopping. Later, the district manager noticed her umbrella was missing. Reviewing the security footage, we saw the customer sneak back and steal the umbrella. A week later, a door was installed in front of the break room.)

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