Category: Awesome Workers

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Alarmingly Good Service

| GA, USA | Awesome Workers, Hotels & Lodging, Popular

(It is two am at a budget hotel next to a busy interstate. I’ve just booked a tired lady into a room, ensuring that she and her car were near the lobby so that I could keep an eye on a lone woman as she entered the building.)

Me: “Would you like for me to set a wake up alarm for the morning? I can set two, if you’re afraid you’ll go back to sleep.”

Guest: “That would be great. 8:30?”

Me: “Sure! And we serve breakfast and coffee here in the lobby until 9:30. You also have a coffeemaker in your room, if you don’t want to face the world without caffeine. Would you like an extra coffee pod for in-room?”

Guest: “You’re doing this all wrong.”

Me: “I’m sorry?”

Guest: *with a very tired smile* “I just phoned my husband, telling him where I was, and complaining about dealing with a surly, clueless night clerk. And here you are, being pleasant and helpful; you’re doing this all wrong!”

Me: “I apologize. I’ll be abrasive next time, when you aren’t so tired.”

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Way Too Chicken For That

, | England, UK | Awesome Customers, Awesome Workers, Bizarre

(I’m in the process of taking some whole chickens out of the oven.)

Customer: “Don’t do it!”

Me: “I’m sorry?”

Customer: “Sticking your head in the oven, don’t do it!”

Me: *realising she’s joking around* “You mean this isn’t a tanning salon?”

Customer: “It really isn’t! Don’t do it!”

Me: “Dang, I’m in the wrong place!”

Customer: “You really are!”

(Nothing like a bit of random to liven up the afternoon!)

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Marco Polo Isn’t Solo

| USA | Awesome Customers, Awesome Workers, Bizarre, Popular

(It’s a somewhat quiet day in my rather large store, and I’m watching the front end. Suddenly a man comes in, looks at me apologetically, and self-consciously walks up to the desk.)

Man: “I’m about to be really annoying, and I apologize in advance, but we don’t have cell phones at the moment and I’m not sure where my wife is.”

Me: “Oh?”

Man: *suddenly steps back and yells as loud as he can* “MARCO!”

Random Customer: *from somewhere in the back of the store* “POLO!”

Me: “Was that her?”

Man: “No, actually. Strange. Guess she isn’t here. Thanks!”

(I laugh and he leaves, but I suddenly hear another voice from deep within the store.)

Random Customer #2: “MARCO!”

Random Customer #3: “POLO!”

Random Kid: “MARCO!”

Random Customer #4: “POLO!”

My Boss: “MARCO!”

Me: “Why not? POLO!”

(By the time we were done, pretty much everyone in the store was laughing. The guy who unintentionally started it all actually came back in a half-hour or so later with his wife. When they were checking out, I told them the story of what happened and he grinned and yelled ‘Marco!’ which started it all anew!)