Category: Awesome Workers

Doesn’t Have A Leg To Stand On, Part 2

| Athens, GA, USA | Awesome Workers, Crazy Requests, Health & Body

(I’m a carhop at the Sonic near my house. I had knee surgery a few months ago and have to wear a pretty heavy brace under my uniform to be able to walk. It also means I can’t skate. People can get pretty rude if you’re not on skates.)

Me: “Hi! Your total is [total].”

Customer: “Why aren’t you on skates?”

(I’m getting annoyed at this point. It’s Super Bowl Sunday and we’re busy.)

Me: “Skating isn’t required. ma’am. Your total is—”

Customer: *angrily* “I’m not going to give you my f****** money unless you’re on skates. I’m paying good money to this place so you should be on skates!”

Me: “I’m sorry. ma’am. I can’t skate. Your total is—”

Customer: “I’m not giving you s*** unless you go put on skates and give me my food!”

(The lady’s yelling at me now, but I’m still trying to be polite.)

Me: “I can’t give you your food until you give me the money, ma’am. And I can’t go put on skates.”

Customer: “WHY THE F*** NOT?!”

(I’m pissed at this point so I just say the first that comes to mind.)

Me: “I can’t skate because it makes my prosthetic leg fall off.”

Customer: “…Huh?”

Me: “The parking lot isn’t very smooth so the vibrations make my leg fall off.”

Customer: “You’re s****** me.”

Me: “No, ma’am, I’m not.”

(I knock on the metal of the brace to get the point across but she still doesn’t look convinced. Placing the tray of food on her car hood I unhook the brace on my leg. It sticks out at a weird angle and legitimately makes it look like I just took off my leg. The lady’s gone sheet white and is gaping like a fish at this point.)

Me: “Lost it last year.”

(I snap the brace back in place and pick the tray back up.)

Me: “Your total is [total].”

(The lady shoved a fifty in my face, grabbed her food, and peeled out of the parking lot. Happy about my thirty-something dollar tip I went back inside to get another order and found my manager and just about every other employee crowded about one of the intercoms and laughing their a**es off.)

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Doesn’t Have A Leg To Stand On

Don’t Have Baggage About Types Of Baggage

| Lawrence, KS, USA | At The Checkout, Awesome Customers, Awesome Workers

(I am standing in line at the grocery store. The cashier asks the customer in front:)

Cashier: “Do you want paper or plastic?”

Customer: “It doesn’t matter, I’m biSACKtual.”

(After he left, the cashier turned to the bagger:)

Cashier: “It’s a good thing the other guy wasn’t here today; he’s hydrophobic.”

Gramps Is Smiling On You This Day

| Tartu, Estonia | Awesome Customers, Awesome Workers

(A very elderly man with flowers on his walker comes in and orders his food. I take a lot of effort to make sure he gets exactly what he wants because he reminds me of my great-grandpa, who has just passed away. After making his food, I help him find a spot for it in this basket on the walker. As he walks to the door I walk to go back to my register but I realize the door will be too heavy. I run to the door and open it for him.)

Customer: *with a smile that reminds me just of Gramps* “That is the nicest thing you could ever do for me.”

Me: “It’s my pleasure, sir.”

(And that moment, Lady and Gents, made my job have some real meaning for the first time.)

The Refund Is Complimentary

| USA | Awesome Workers, Crazy Requests, Money

Customer: “I don’t like my free gift; it looks cheap. I want to return it.”

Customer Service Representative: “I am sorry to hear that. However, it was a complimentary gift. It was included free of charge.”

Customer: “It’s just ugly! It is a piece of crap. I don’t want it. I want a refund.”

Customer Service Representative: “If you wish to return it you will have to ship it back at your own expense. As I said, it was complimentary. BUT, I guess if you want to continue insulting it, it will negate the compliment. Be as rude to it as possible. Problem solved. Consider yourself refunded. Have a nice day!”

Another Way To Water The Plants

| TX, USA | Awesome Workers, Food & Drink

(My dad is the customer in this one. He strongly dislikes lemon in water, which of course is a standard way of serving it in many restaurants. He’s noted that if he just says, “No lemon, please,” it often shows up with lemon anyway — servers are human, and it’s easy to forget a request and do it your standard way. He could just take it out, but he feels that it makes the water bitter, so rather than be THAT guy and insist on a new glass when this happens, he’s come up with a way to make the request memorable and thereby end up with un-lemoned water in the first place. I have to admit that it almost always works, and often gets a grin, but one young lady turned the tables on him.)

Me: “I’ll have a [Diet Soda].”

Dad: “I’ll have water, with no fruits and no vegetables in it.”

(A couple minutes later, back comes our waitress, with my soda, and a glass of water … with a big ol’ stalk of broccoli stuck in it! She puts the drinks down, just like this is completely normal, starts to turn away, and then stops and snaps her fingers.)

Waitress: “Oh, that’s right! You were the one who wanted no vegetables!”

(And then while we were dying laughing, she took it away and brought the fruit-and-veggie-free water originally asked for. Definitely the best response ever to his little shtick.)

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