Category: Awesome Workers

The Power To End This Call

| USA | Awesome Workers, Bad Behavior, Technology

(After a expletive-laced tantrum on the phone about an issue I resolved, I’m still being screamed at by this jerk, for no reason. Finally I have had enough.)

Caller: “DO YOU HAVE ANY IDEA WHO THE F*** I AM?!”

Me: “Sorry to interrupt your tirade, sir, but I just need to verify a few details.”

Caller: “Okay, what?!”

Me: “Your name is [Caller], you live at [Address], your phone number is [number], your wife’s phone number is [number], your birthdate is [date], you work at [Business,] your mother’s maiden name is [Name], and your social security number is [number], correct?”

Caller: “Yes.”

Me: “Do you know who I am?”

Caller: “…”

Me: “I’m the girl who makes eight bucks an hour to put up with the likes of you. I can ruin your life, and have another job making eight bucks an hour tomorrow. I suggest that you speak to me like a big boy. Now, is there anything else I can help you with, Mr. [social security number]?”

Caller: “No. I’m sure you are not allowed to tell people to f*** off, so I’m just gonna do it myself.”

Me: “Thank you, sir. Have a great day.”

No More Grand Grande Requests

| Wheat Ridge, CO, USA | Awesome Workers, Food & Drink

(I go to my local Starbucks, and step in line behind three high school students:)

Student #1: “I’d like a grande carmel brûlée latte with a double pump of carmel and extra whipped cream.”

Student #2: “I’ll have a venti iced pumpkin spice latte with three shots, extra whipped cream. Don’t put too much ice in, please.”

Student #3: “I’ll take a grande caramel brûlée frappuccino blended coffee with extra caramel and extra whipped cream.”

(Throughout this transaction the barista is polite and efficient. I approach the counter and order my usual.)

Me: “Grande latte, please.”

(The barista looked up and mouthed the words “thank you” before completing my order. Made my day!)

Paperless Transaction

| Surrey, BC, Canada | At The Checkout, Awesome Customers, Awesome Workers

(When I process returns and exchanges, the register still gives me a total. Sometimes I like to have fun with this.)

Me: *processing an exchange* “Okay, that’ll be $0.00, please.”

Customer: *pretends to pull something out of his/her wallet and hands me air*

(It’s nice to know that some of my customers share the same sense of humor as I do.)