Category: Awesome Workers

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Rewarding Knowledge

| OH, USA | Awesome Workers, Popular

(I work at an arcade. All prizes are either under a counter or on a wall behind us. While stock changes, I know the ticket cost of each prize, and about how many we have. I’m also relatively good at math, and can add and subtract quickly in my head. A customer comes up on a slow day.)

Customer: “If I got [prize], how much would I have left?”

Me: *without pausing* “400. Did you wanna get it?”

Customer: “Uh, sure. How much is [other prize]?”

Me: “225, but we’re actually out of those.”

Customer: “You sure you don’t have any?”

Me: “I’m sure, sir. We have none in the stock room or in the cabinets.”

Customer: “Okay… how about [third prize]?”

Me: “It’s 400.”

Customer: “You know all the prices?”

Me: “Yup, memorized them by accident. Makes it easier to help people, though.”

Customer: “Oh, wow. Uh, can I get two [fourth prizes]?”

Me: “All right, here you go!”

Customer: “How much do I have left?”

Me: “Fifty, so you can get [candy], a bouncy ball, or some [other candy].”

Customer: “Hmm… do you have [candy] in orange?”

Me: “Nope, we only have these three colors.”

Customer: “You know the stock, too?”

Me: “Yep. I check often enough that I know what we do and don’t have.”

Customer: “Awesome. Can I get five [small candies]?”

Me: “Sure!” *I set them on the counter for him*

Customer: “Take them. Anyone who’s figured out how to run prizes this well deserves something.”

(I thanked him as he left. The rest of the day went a lot better after that.)

A Hot Slice Of Kindness

| Dallas, TX, USA | Awesome Workers, Food & Drink, Health & Body, Popular

(I’m delivering a pizza. An elderly woman answers the door. She opens the door part way, and it catches on one of her crutches. She struggles a little and manages to maneuver herself to get the door open. I see a cast on one ankle.)

Customer: “I’m sorry. I broke my ankle yesterday, and I’m still learning how to get around on these things.”

(She doesn’t appear to be in pain, or anything. Just obviously unfamiliar with the crutches.)

Me: “Aww, that’s too bad. Hopefully a pizza will help. That’ll be [price].”

(She starts fumbling with her purse while trying to balance on the crutches. Pretty quickly she is able to get to her cash. I give her the change. At this point, I can see her trying to figure out how she’s going to carry the pizza with her crutches.)

Me: “Would you like me to bring the pizza in for you?”

Customer: *immediate look of relief* “Could you just put it right here on the coffee table for me?”

Me: “No problem.”

Customer: “That’s very nice of you.”

(The table is just a few steps inside the house. I set the pizza down and turn to go.)

Customer: “Hold on a moment. Please, let me give you a tip.”

(She reaches into her change purse and pulls out a single quarter and hands it to me. I can tell that she doesn’t tip very often, and that she sincerely thinks that the tip she’s giving me is a pretty big deal.)

Me: “Thank you. I appreciate it.”

(I could tell that she meant well, so I smiled and accepted the token in the spirit that she intended.)

The Marco Of A Good Mother

| SC, USA | Awesome Customers, Awesome Workers, Popular

(I am at a checkout, and across from me at another till is a woman with five children. She can’t find one of them, and I guess she usually plays Marco Polo to find them.)

Customer: “Marco!”

Everyone Including Employees: “Polo!”

Customer: “You guys aren’t really helping.”

(We all laughed.)