Category: Awesome Workers

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The Kicker? They Didn’t Kick Anyone

| IA, USA | At The Checkout, Awesome Customers, Awesome Workers, Popular

(I am the customer in this story. It’s a Thursday and I’m at the end of my errands which have not been going well, especially at this place. I approach the clerk at the express checkout lane with my handful of items that took half an hour to gather.)

Clerk: “Hello, how are you doing today?”

Me: *frustrated and exhausted* “Hi, I’m terrible; how are you?”

Clerk: *she’s clearly taken back for a moment* “I’m sorry to hear that. Can I help?”

Me: “I’m sorry, this the sixth store I’ve been to today. It’s crowded everywhere; people are blocking the aisles and just wandering around like they’ve never been shopping before. How can two people obliviously stand and block an entire aisle without realizing they’re being rude to everyone else?”

Clerk: “Yes, they are the worst.”

Me: *defeated sigh* “I managed to not kick anyone.”

Clerk: “And I’m proud of you for it!”

(Thank you, underpaid grocery clerk, for listening to my problem. You made my day *so* much better.)

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You’ve Been Uber-Nice!

| Chapel Hill/Durham, NC, USA | Awesome Customers, Awesome Workers, Food & Drink, Popular, Transportation

(I am a new Uber driver, working my first Saturday with a full student population of 44,000 back from Christmas break with two home games. It’s been a hectic but pleasant afternoon when I pick up a woman catching the Megabus to Washington, DC, about a six to eight-hour ride. I have to drive through post-game traffic (which takes about 20 minutes), and during the ride she asked me to stop at a local restaurant to buy a snack for the trip.)

Me: “I’ve never been to [Restaurant], but have heard great things about it.”

Passenger: “Oh, it’s got really good crostini, paninis, and tramezzini. They have this amazing crostini with goat cheese, honey, and pepper.”

Me: “Sounds like a tasty combo. What’s a crostini?”

Passenger: “A small piece of toast with good stuff on top.”

Me: “Well, we’re about five minutes away. Maybe you should make a pickup call so you can make your bus.”

Passenger: “I’ll have to make it quick.”

(She calls the restaurant and is put on hold for several minutes, then orders what seems like a lot of food; by this time we are almost there.)

Passenger: “This could take a while. If you need to go park around the corner, I can find you.”

Me: “I think I can wait right here. Don’t want let your food get cold.”

(She is gone about 10 minutes. When she gets in, she hands me a small container.)

Passenger: “You’ve been very patient with me and the traffic so I got you a snack as well.”

Me: “Wow. I haven’t eaten since breakfast. Thanks a lot!”

(I dropped her off in plenty of time for the bus, and helped with the bags. Thank you, Megabus lady, you really made my 12-hour day!)

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Shopping With Plenty Of Baggage

| Petaluma, CA, USA | At The Checkout, Awesome Workers

(I’m out shopping with my mom. We finish getting our items and head to a checkout line. My neighbor, who is a cashier, is working the cash register that we are at. He is finishing up a transaction with the customer in front of us when I hear this joke…)

Neighbor: “All right, sir. Would you like a bag with that? I can give you one from under my eyes.”

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The Client Condemned Himself

| TX, USA | Awesome Workers, Bad Behavior, Popular

(My boss and I are having a discussion about an old house that is across the street from where he lives, and how he wishes he could buy it since it was once a beautiful two-storied Victorian home. As we’re talking, the phone rings, and as the receptionist, it’s my job to answer. I’m still talking with him as I pick the phone up.)

Me: “They might have to condemn it.” *on phone* [Law Office], how can I help you?”

Client: “Did you just curse at me?”

Me: “Excuse me?”

Client: “You did! You just cursed at me! I heard you! You said “damn it” to me. I will not be talked to like that. I demand to speak to [Lawyer] right now!”

Me: “Sir, I didn’t say anything of the like. I was talking about—”

Client: “I heard what you said. I can’t believe you’d say something that horrible over the phone. I want to talk to [Lawyer] RIGHT NOW!”

(I put the client on phone and hand the phone over to my boss, the lawyer, and tell him what just happened.)

Lawyer: *picking up the phone* “Who is this…? Right. Mr. [Client], stop being an a** to my receptionist, d*** it. Now, there, it was said to you. What are you going to do? Nothing? Thought not. Call like that again, and I’ll drop your case.”

(Apparently, this client was always using some rude excuse to talk to the lawyer, just so he could complain. It wasn’t shortly after that he got dropped, because he was calling to harass the legal secretary for saying his name wrong once.)

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Fighting For Those Who Cannot

, | Houston, TX, USA | Awesome Customers, Awesome Workers, Food & Drink, Popular

(I work two jobs in the same mall, a very large shopping center whose customers are almost always extremely rich. I have just ordered a drink at one of our coffee shops and am waiting for it. I’m unusually kind to the employees because I know from experience that their job sucks. There’s an uppity rich lady waiting for her drink too.)

Barista: “White mocha frap!”

Customer #1: *picks it up and shakes it angrily at the barista* “Is this a caramel frappucino? I didn’t order this! Why didn’t you get my order right?”

Customer #2: “Sorry, that’s mine!” *takes the cup*

(Customer #1 does this with two more cups. The barista’s being patient, but I’d had it.)

Me: “Lady, will you calm your t**s? I’m looking over the counter. Look, he’s making your drink right now.”

Customer #1: *sarcastic* “Oh, I’m sorry! Are you [Coffee Company]’s stockholder? Are you their business agent?”

Me: “No, I work in retail and I deal with b****’s like you all day, and since he doesn’t get to yell at you, I’ll do his share. Shut up already! There are other customers besides you.”

Customer #1: “Excuse me! I have been waiting here for forty-five minutes—”

Me: “Oh, bull-s***. I’ve never waited more than three minutes here for a drink even at their busiest, and I’ve seen all of five customers besides you today. Look, when you work for a living instead of just spending all of your husband’s money on s*** you don’t need, THEN you can yell at this guy. Until then, do us a favor and shut up!”

(She proceeds to screech unintelligibly at me for half a minute, until suddenly her drink shows up. She then tramps off with her bags. When my drink is called, I am confused to see a large instead of a medium cup.)

Me: “Oh, sorry, I only ordered a medium—”

Barista: “No, you didn’t.”

(Sometimes it’s the little things.)

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