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Category: Awesome Customers

Momma Raised Him Right

| Twin Cities, MN, USA | Awesome Customers, Family & Kids, Holidays

(It’s the night before Mother’s Day, and around 3 am we get a large shipment of roses. A young customer comes in and sees the huge display, which has over 100 bouquets.)

Young Customer: “Oh man! You’re killing me with all these flowers!”

Me: “What?”

Young Customer: “I just gotta get some!”

(He grabs a full bouquet of a dozen roses plus a single rose, and then comes up to my register.)

Young Customer: “My momma always told me that if you give a lady a rose on Mother’s Day, it’ll make her smile the whole day long, don’t even matter if she’s a mother or not. I’m gonna make 13 lucky ladies smile today!”

Me: “Aww, that’s so sweet!”

(I finish ringing him up, and he turns to leave. Suddenly, he turns around and hands me the single rose.)

Young Customer: “You’re lady number 1!”

(He then runs out the door before I can think of anything to say. I have to admit though, I really did end up smiling all day because of it!)

The Sweetest Thing Isn’t The Candy

| Albuquerque, NM, USA | At The Checkout, Awesome Customers, Family & Kids, Food & Drink, Top

(A young boy—about seven or eight years old—walks up to my register. He is all alone, and without his parents.)

Me: “Hi, what can I do for you?”

(The boy puts $7 on the counter.)

Boy: “Hi, ma’am, do I have enough money to buy this candy?”

Me: “Yes, you do, and you have some left over!”

Boy: “Oh, really? Well do I have enough to buy two?”

Me: “Yes, you do!”

Boy: “Alright, I’ll get two! My brother is sick today, and he couldn’t come to the movie. I want to get him something so he doesn’t feel left out.”

Me: “That’s very nice of you!”

Boy: “I just felt bad for him. Well, thank you very much, ma’am. I really appreciate it. Have a good day!”

(He is the nicest customer I have all day, not to mention the youngest!)

Service With A Smile

| TX, USA | At The Checkout, Awesome Customers, Food & Drink

(My coworker, who is fairly new, has just finished helping a customer. The customer is approaching the counter again, and we assume for a moment that my coworker has made a mistake.)

Manager: “Is something wrong?”

Customer: “Oh, no!”

(The customer turns to the co-worker.)

Customer: “Can I just tell you that you did really nicely? You looked at me! You looked me in the eye, and you smiled! You were friendly. There is nothing more impersonal that staring down at the counter making the sandwich, then staring down at the change, and paying so little attention that it could have been a flea walking through that door. So I just wanted to let you know that you did that very nicely. Thank you for that.”

(I was smiling the whole way home that day! Not a lot of customers go to the trouble of coming back to tell an employee that they’ve done something well, especially something as simple as a smile and eye contact. If that customer happens to be reading this, thank you for making my day! You made my coworker’s day, too!)