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Category: Awesome Customers

Happy Birthday Two You

| Nanaimo, BC, Canada | At The Checkout, Awesome Customers, Top

(I am working a shift on my birthday. An elderly customer that I recognize comes in without any items to have altered; I assume she is picking up an order.)

Me: “Good afternoon Mrs. [name]! What can I do for you today?”

Customer: “I just wanted to come in to tell you what a lovely job you did on my pants last week, and to give you this!”

(She ‘ninjas’ a bag out of her purse, and places it on my counter. It is a little bag of gourmet chocolate squares!)

Me: “For me? Really?”

Customer: “Yes! You were so nice to me, and I thought it would be nice to give you a treat!”

Me: “Well, that was really nice of you! Wow! These are even all the flavors I like! It is my birthday today, so thank you for the present!”

Customer: “It is? It is my birthday today, too! How about that! Happy birthday!”

Me: “Happy birthday to you, too!”

Customer: “Well, goodbye! I will see you again sometime!”

Me: “Have a great afternoon, and I hope so! Bye!”

Food For Thoughtless

| Derby, England, UK | Awesome Customers, Food & Drink

(The store I work in is now a very popular coffee brand store. We’ve been open for two weeks. The building was previously a food and dining store, but the building had been empty eight months prior to our store opening.)

Me: “Hello, sir, how are you today?”

Customer: “Well, I’m not very d*** good now!”

Me: “Oh, I’m ever so sorry to hear that! How can I help you today?”

Customer: “I came here for some breakfast, but you’re not [old store] any more!”

Me: “Well, we do have breakfast options. We can heat them for yo—”

Customer: “NO GOOD! I WANTED HOT FOOD!”

Me: “We can do you hot food; we offer porridge, and of course our lovely hot dr—”

Customer: “IT’S S***! IT’S GARBAGE, THAT’S WHAT IT IS! I WON’T PUT UP WITH IT!”

(While he’s steadily getting angrier, another customer has entered the store behind him.)

Me: “Um, there’s not really much else I can do I’m afraid, sir. Was there anything I can help you with?”

Customer: “Yes, I’ll have a… NO! I’ll go somewhere else. THIS IS TOTAL S***! What do you have to say for yourself?!”

Me: “Er… I’m sorry but [old store] hasn’t been open on this site for almost a year, so there really is nothing I can do about it. If that is everything, I will just serve the next customer who has been waiting patiently. Thank you, have a good d—”

Customer: “I’M NOT FINISHED WITH YOU! I WA—”

Next Customer: “Well, she’s finished with YOU! You’re obviously bloody stupid; EVERYONE knows that [old store] hasn’t been here for ages! It’s too d*** early for you to be yelling at this poor girl! Now, sod off and let me get my coffee!”

(The first customer all but runs from the store.)

Me: “Wow, thank you for that! I’m so sorry you had to step in though!”

Next Customer: “No worries, my darling! Hey, I recognise you; didn’t you work at [popular fast food store]?”

Me: “Yup! Five years of putting up with customers like that; I think I may have brought them with me!”

Next Customer: “Oh, dear me. Well, this is for you, darling! Keep that smile going!”

(The woman hands me a £5 note, swiftly followed by several more from the other customers in the store, all of whom come over when they hear where I used to work!)

Some Customers Have Good Taste

, | New York City, NY, USA | At The Checkout, Awesome Customers, Food & Drink, Top

(I work at a fast food chain. I have just finished dealing with an absolutely horrendous customer, but I cannot take a break yet. My boss is sympathetic, but a little strict about breaks. I steel myself for the next customer.)

Me: “Hi, how can I help you?”

Customer: “One second, sorry.”

(She is writing something on a slip of paper.)

Customer: “Okay, thanks for waiting. Can I get some sweet tea? Also, that last guy was a jerk. Here!”

(She hands me the piece of paper. It says: ‘notalwaysright.com’.)

Customer: “If you need to feel better, then go here!”

(Thank you so much, miss! I had never heard of this site before today, and I’m so glad you were kind to me!)