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Category: Awesome Customers

A Gem Of A Customer

| Worcestershire, England, UK | Awesome Customers, Money, Uncategorized

(A lovely, regular customer has called up after we have sent her the wrong thing. She has always been very friendly and polite and this is no exception.)

Customer: “Have you got what I was supposed to have in stock?”

Me: “We have some of the items. I’d be happy to send them to you for free.”

Customer: “Okay, well I’ll send this stuff back.”

Me: “Don’t worry about it, keep it. I know you can use it all, so just keep it.”

Customer: “Then you have to charge me for these beads!”

Me: “No, I will not.”

Customer: “Charge me for them!”

Me: “No, no, no, no, no, no.”

Customer: “Yes, yes, yes, yes, yes, yes.”

Me: “No! You will have free gemstones if you like it or not!”

Customer: “Not if you’re not going to charge me!”

Me: “Too late! I’ve added them onto your order!”

Customer: “Well, if you insist!”

Bad Jokes Make A Good Customer

| KY, USA | At The Checkout, Awesome Customers

Me: “Keep in mind, sir, these items are a three day return!”

Customer: “Well I don’t think I will wait three days in line just to return some shirts.”

Me: “Haha, very clever, sir. However do not worry; I wouldn’t make you wait three days. But if they don’t fit right when you get home, bring them back to me within three days so we can get you a refund.”

Customer: “And you know what? I was eating at a fast food joint the other day. I noticed on the door in the bathroom it said that employees must wash hands. So I stood there and stood there, and no employee ever came in to wash my hands. I really didn’t think it was good service.”

Me: “Thank you, sir; that made my day.”

Not All Customers Are Sick

| Minneapolis, MN, USA | Awesome Customers, Health & Body, Top

(A customer comes up to my counter.)

Customer: “I have a fascinating offer to make you.”

Me: “Uh-oh?”

Customer: “If you let me use some cleaners, and give me a free water from the fountain, I’ll clean up the mess I just made throwing up all over your bathroom.”

Me: “Oh… Well, the fountain drinks don’t have water, but I’ll get you some. [Coworker] over there is actually cleaning the men’s room right now, so you can talk to him.”

Customer: “Thank you. I’m sorry.”

Me: “Oh, it’s alright.”

(She does indeed borrow some cleaning spray and some towels, and disappears into the women’s restroom for a few minutes. My coworker approaches.)

Coworker: “What was that all about?”

Me: “She didn’t say?”

Coworker: “She just said you said it was okay to borrow the cleaning supplies.”

Me: “Oh. She said she threw up and wanted to clean it up.”

Coworker: “Really?”

Me: “Yup.”

(She comes back out at the end of this conversation.)

Customer: “Again, I’m really, really sorry.”

Me: “Most other customers would have just left it there and not even told us. You told us, apologized, and helped us clean it. You can come in here and throw up every night for all I care. Hope you feel better!”