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Category: Awesome Customers

Being Extra Extra Extra Polite

, | Palmerston North, New Zealand | At The Checkout, Awesome Customers, Food & Drink

(I’m working the drive thru.)

Me: “Hi there, please place your order when you’re ready, thanks.”

Customer: “Hi, could I get a [popular burger combo] with extra extra extra mayo, please?”

Me: “Sure, that was [burger] with add mayo?”

Customer: “Can you add more than that?”

Me: *trying not to laugh* “Sure, I’ll add extra extra mayo. That’s [total], drive on up.”

(When the customer gets to the window, I pack up her order, and laugh. They’d written ‘+mayo +mayo +mayo’ all over the burger wrap.)

Me: “Here you go, miss, with extra extra extra mayo.”

Customer: “Thank you!” *opens up the bag, and laughs* “Or, should I say, thank you, thank you, thank you?”

Made A Good Call

| Chicago, IL, USA | Awesome Customers, Money, Technology, Top

(I’m a cashier, but we have the phones by us and answer all calls. A woman calls and is frantic; she’s lost her iPhone and explains what it looks like. It’s slow, so I go and hunt for it. I find it and call her back.)

Me: “Hi, it’s [My Name] from [Store]. I found your phone and have it with me up at the registers. Whenever you’d like to come in and pick it up will be fine.”

Customer: “Oh, my God! Thank you, thank you! I’ll be in soon to grab it!”

(About 20 minutes later, a customer comes in and approaches me.)

Customer: “Hi, I’m the lady who lost her phone. Pink case, with white polka dots.”

Me: “Yep, I’ve got it right here. It wasn’t any trouble, really.”

Customer: “You’re the one who went and found it, right? Thank you so much! Here, take this!”

(She proceeds to put some money in my hand. I stammer and shake my head, but she insists.)

Customer: “I would’ve had to pay a lot more to replace the phone, and you were kind enough to find it and hold it for a klutz like me. I insist you take this and buy yourself something nice!”

(The customer then left, leaving me with a $40 tip that I used to buy sushi for my boyfriend and me!)

What Your Country Can Do For You

| Denver, CO, USA | Awesome Customers, Food & Drink, Military

(I’m with my dad, who is an army vet, and three of my friends. My family has no money right now, so my friends are paying.)

Waiter: “Here’s your bill. The couple over there paid for $50.”

Paying Friend: “What?”

Me: “What?”

Waiter: “They didn’t tell you?”

My Dad: “No, they didn’t.”

Waiter: “They saw your vet hat, and said that they’ll pay for $50.”

Me: “Faith in humanity is über restored!”

(To that couple who paid for most of our meal, thank you. Your actions did more than you know for not just my family, but my friends as well. You are saints among men.)