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Category: Awesome Customers

Free Lager For Free Labor

| UK | At The Checkout, Awesome Customers, Food & Drink, Technology

(I’ve just fixed a customer’s laptop which had an issue outputting to a monitor. I decide not to charge him, as the problem is minor and the fix didn’t take very long.)

Customer: “Thanks a lot for that. I appreciate it. Wait here a sec.”

(The customer leaves the store and I continue serving customers. Half an hour later, he returns.)

Customer: “Here you go, mate. Hope you drink lager!”

(He puts a case of beer down on my counter and begins walking out.)

Me: “Whaa… are you serious? What’s this for?”

Customer: “For fixing my laptop!”

Me: “I… I really appreciate it, but you didn’t need to—”

Customer: “You fixed my problem quickly and with a smile. I’m not the best with technology but you were very patient with me, which is more than I can say about the staff over at [Competitor]. So enjoy that, and I’ll definitely be shopping here again!”

(That guy made my shift!)

A Man Needs His Nectar

| Finland | At The Checkout, Awesome Customers, Food & Drink, Health & Body, Top

(I go to my local store after a game of soccer, still wearing my full goalkeeper kit. The cashier and I have met several times but don’t actually know each other at all. I am buying beer.)

Cashier: “[My Name], you can’t buy beer!”

Me: “Why not?”

Cashier: “You come here looking so sporty and I thought you’d buy something healthy or nice, and you buy beer!”

Me: “Okay, I’ll buy something nice.”

(I turn around, grab a bunch of flowers, pay for them, and give them to her.)

Me: “There you go!”

Cashier: “What? For me?”

Me: “Yes.”

Cashier: “But… but why? No one has ever bought me flowers before.”

Me: “Well, you told me to buy something nice, and as you looked tired and a bit down I thought that it would be nice to buy you flowers.”

Cashier: “Thank you! This was so nice of you!”

Me: “May I now drink beer tonight?”

Cashier: “With both hands, if you like!”

Slow To Register

| London, England, UK | At The Checkout, Awesome Customers

(I am going to a self-service checkout in the shop. I can see that the screen says it is for cards only. In addition, there is a sign plastered to the machine saying the same.)

Employee: “Just to let you know: that’s card only.”

Me: “Okay.”

(I put my goods down. He is still looking at me, so I look up.)

Employee: “You won’t be able to use cash.”

Me: “…I know; it’s alright. I have a card on me.”

Employee: “Sorry. You’d be surprised how many people will try to pay in cash despite all the warnings.”

Me: “Really?”

Employee: “Yeah, it happens all the time.”

(I scan my first item. The machine immediately says in a loud voice: ‘This till will only accept cards. Do you wish to continue?’ I stare at the employee, who walks off, laughing. My faith in humanity went down that day.)