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Category: Awesome Customers

Tipping The Scale

| AB, Canada | Awesome Customers, Money, Top

(I am in a horrible mood because I have discovered during the previous night’s shift that someone had stolen my wallet from my purse in our back hallway while I was working. Along with all my ID and bank cards, I lost $140 in tips from the night before. I needed that money to pay bills. However, I try to put my best foot forward during the shift. I serve a young customer and his girlfriend. They are friendly, funny, complimentary about my service, and just make me smile.)

Me: *as I walk up with their check* “You know, I’m having a really bad weekend, so for putting a smile on my face today, I only charged you for the teen brunch instead of the full priced brunch.”

Customer #1: “Oh! Well, thank you! Why are you having a bad weekend?”

Me: “Well… my wallet was stolen while I was working last night.”

Customer #1: “I’m really sorry to hear that! Can I pay with credit card?”

(I put his bill price into the portable machine and hand it to him, and he begins to enter in the tip.)

Customer #2: *eyes widen, whispers* “Really?!”

Customer #1: *whispers* “She’s having a bad day.”

Customer #2: “Yeah. Fair enough.”

(They hand the machine back to me, and I print off the receipt. They tipped me $100 on a $48 tab.)

Me: “Are you sure?!”

Customer #1: “I hope you have a better day.”

(I began to cry, and each of them hugged me before they left. I smiled for the rest of the day. Faith in humanity: restored.)

Raising Sheldon Cooper

| GA, USA | Awesome Customers, Family & Kids, Movies & TV

(I am the manager. We have a sweet customer who comes in once a week with her adorable toddler. The little girl is always very happy and people often comment on her. On this day, the customer is looking at detergent on an aisle we’re restocking.)

Coworker: “Your daughter is absolutely adorable.”

Customer: “Thank you.” *to daughter* “That nice man complimented you. Can you say ‘thank you’?”

Toddler: “BAZINGA!”

(Everyone in the nearby vicinity including the woman starts laughing.)

Customer: “She can’t say ‘please’ or ‘thank you’ that’s intelligible to anyone but me or my husband yet, but, somehow, that came out clear as day.”

Coworker: “Oh, my god. That was so funny. You just made my crappy day so much better!”

Customer: “Oh, well, I’m glad we could help! Say ‘bye bye,’ sweetie.”

Toddler: *blows a raspberry*

Customer: “Sorry, I’ve been trying to teach her that’s not nice. Can you wave ‘bye bye’?”

Toddler: “YAY!”

Customer: “Close enough. I hope she didn’t disrupt your work, guys, and I’m glad your day is getting better!”

(The customer grabs her detergent and they head off towards the deli.)

Coworker: “We should give her a gift card. She’s always awesome every time she comes in here.”

Me: “You’re right.”

(When the customer checked out, we had a $25 gift card waiting for her with BAZINGA written across the back. We could hear her laughing all the way out of the store. We love it when she comes in.)

Related:
Greeting Sheldon Cooper

They Read A Pizza My Mind

| Lexington, KY, USA | Awesome Customers, Food & Drink

Me: *taking an order over the phone* “Thank you for calling [Pizza Place]. This is [My Name]. How can I help you?”

Caller: “Hello. I would like to order two large pizzas, and I want the first one with sausage.”

Me: “Okay, and what would you like for the second one?”

Caller: “I don’t know. Surprise me.”

(I am almost about to do just that. All of a sudden I hear a second person on the other line.)

Second Person: “DON’T SAY THAT! HE PROBABLY WILL SURPRISE YOU!”

Caller: “Okay. Sorry. Make that second one pepperoni.”

Me: “What’s the matter? Don’t you like anchovies?”