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Category: Awesome Customers

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Fighting For Those Who Cannot

, | Houston, TX, USA | Awesome Customers, Awesome Workers, Food & Drink, Popular

(I work two jobs in the same mall, a very large shopping center whose customers are almost always extremely rich. I have just ordered a drink at one of our coffee shops and am waiting for it. I’m unusually kind to the employees because I know from experience that their job sucks. There’s an uppity rich lady waiting for her drink too.)

Barista: “White mocha frap!”

Customer #1: *picks it up and shakes it angrily at the barista* “Is this a caramel frappucino? I didn’t order this! Why didn’t you get my order right?”

Customer #2: “Sorry, that’s mine!” *takes the cup*

(Customer #1 does this with two more cups. The barista’s being patient, but I’d had it.)

Me: “Lady, will you calm your t**s? I’m looking over the counter. Look, he’s making your drink right now.”

Customer #1: *sarcastic* “Oh, I’m sorry! Are you [Coffee Company]’s stockholder? Are you their business agent?”

Me: “No, I work in retail and I deal with b****’s like you all day, and since he doesn’t get to yell at you, I’ll do his share. Shut up already! There are other customers besides you.”

Customer #1: “Excuse me! I have been waiting here for forty-five minutes—”

Me: “Oh, bull-s***. I’ve never waited more than three minutes here for a drink even at their busiest, and I’ve seen all of five customers besides you today. Look, when you work for a living instead of just spending all of your husband’s money on s*** you don’t need, THEN you can yell at this guy. Until then, do us a favor and shut up!”

(She proceeds to screech unintelligibly at me for half a minute, until suddenly her drink shows up. She then tramps off with her bags. When my drink is called, I am confused to see a large instead of a medium cup.)

Me: “Oh, sorry, I only ordered a medium—”

Barista: “No, you didn’t.”

(Sometimes it’s the little things.)

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A Perfect Hollywood Ending

| Redmond, WA, USA | Awesome Customers, Movies & TV, Popular

(I am shopping at a large, well known chain store and happen to pick up the last copy of a newly released DVD geared towards kids when I am approached by a frantic woman.)

Shopper: “Wait! Is that the last copy?”

Me: “Yeah. Sorry.”

(I turn to leave, stop, think for a second, and turn back around.)

Me: “Ma’am? Do you have kids at home?”

Shopper: “Yes, I do.” *motioning with her head to two boys behind her*

Me: “Take it. I can get a copy later.”

Shopper: “Are you sure? Thank you!”

Employee: *to me* “I need you to come with me for a minute.”

(He leads me to a stocking cart where he finds the actual last copy in stock.)

Me: “Awesome! That worked out well. Thanks!”

Employee: *very seriously* “Thank you for your generosity.”

(The look on all their faces made my day. Sometimes good karma pays off instantly!)

The Marco Of A Good Mother

| SC, USA | Awesome Customers, Awesome Workers, Popular

(I am at a checkout, and across from me at another till is a woman with five children. She can’t find one of them, and I guess she usually plays Marco Polo to find them.)

Customer: “Marco!”

Everyone Including Employees: “Polo!”

Customer: “You guys aren’t really helping.”

(We all laughed.)