Category: Awesome Customers

Doing A Decent Job

| Birmingham, AL, USA | Awesome Customers

(I’m a customer in this story. I’ve just gotten off of work at a local fast food restaurant, but I’ve got my jacket over my clothes and I’m carrying a purse. I’m killing time before meeting a friend, so I’ve decided to check out the sales at the clothing store in the same strip mall as my restaurant. I’m looking at some ugly sweaters, opening them up and then folding them back. There’s about 20 different sweaters on this display.)

Voice Behind Me: “Ma’am, excuse me?”

(I turn around, and there’s a customer and her son standing there.)

Customer: “Could you help me find—”

Me: “Sorry, I don’t work here.”

Customer: *blinks* “But you’re folding the clothes.”

Me: “Yes, ma’am. I find that it really makes an employee’s day when they don’t have to go back and refold everything you’ve wrecked. Makes you a decent person.”

(The customer blinked a few more times while watching me stand there with a Darth Vader Christmas sweater in my hand, then ushered her son away in the other direction, still clearly confused. I continued to unfold the sweaters, check them out, then fold them back up. Two more confused me for workers while I did so, and the above conversation was repeated yet again, to more disoriented looks.)

That’s Stone-Cold Awesome

| Selma, NC, USA | At The Checkout, Awesome Customers, Family & Kids

(I’m ringing up a customer and he’s buying ten toy snakes, each at $1.)

Me: “I’m guessing you have a kid that really likes snakes?”

Customer: “No, my daughter has a school project and wants to make a Medusa wig.”

Me: “That’s the most amazing thing I have ever heard.”

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The Power Of “Believe”

| UK | Awesome Customers, Home Improvement

(I work in a hardware store where items are ordered from a catalogue, paid for, and then received at the counter. You have to ask to see the items before purchase; because of this we deal mostly with tradesmen. Because I look very young for my age (I’m often mistaken for 15 or 16 whereas I’m actually 24) people often don’t believe me when I give them information. Mostly they think I’m a new starter and ask to speak to one of my male colleagues, who then defer to me as I’m actually the senior service assistant at my store. This means I’m often going and getting the items to get them out of their packaging to prove that the dimensions or whatever other information they’re looking for.)

Me: “Hi, sorry for the wait; how can I help you?”

Customer: “I’d like to return this strainer waste. I’m actually looking for just the strainer, but this isn’t the right size. I know you have another in the book in a different make. Do you know if it’s bigger?”

Me: *getting the program up to find the item in the warehouse* “I’m afraid they’re the same size. I’ve compared them before.”

Customer: “No, that’s fine. Just the refund, then.”

Me: “Okay, I’ll just find it… Wait, you believed me?”

Customer: “Yep.”

Me: “But no one believes me.”

Customer: “But why would you lie?”

Me: “I know, right?”

(I process the refund, and at the end we’re supposed to bid farewell with some variation of “thank you, goodbye”)

Me: “Thank you for believing me! Bye bye!”

They’re Going To Be Fine (Print)

| USA | At The Checkout, Awesome Customers

(I’m purchasing a new pair of shoes. I have a $10 off coupon. As I’m handing the coupon to the cashier, I realize the brand of shoes I’m buying are on the coupon’s restriction list.)

Me: “Oh! My bad, I can’t use this on [Brand].”

Cashier: *amazed* Did… did you actually read the fine print?”

Me: “Well, yeah. It’s no big deal, though. I can use it next time.”

Cashier: “I can’t believe someone read the fine print! Just a hunch, but do you work retail?”

Me: “Not currently, but I used to. That’s how I paid for college.”

Cashier: “You know, I’ll go ahead and put this through for you.” *takes the coupon out of my hand and swipes it* “Because you understand!”

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Saw The Fire Before The Storm

| Clarksville, IN, USA | Awesome Customers, Non-Dialogue

I’m the dufus in this story.

As I park in front of the hardware store, I notice fire trucks actively working on a small fire inside the store. I get out of my car, thinking “Maybe I can just… ” only to turn around, get back in my car, and drive off thinking, “No, I don’t want to appear on Not Always Right.”

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