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Category: Awesome Customers

The Kind Of Customer We Want

, | Oklahoma City, OK, USA | At The Checkout, Awesome Customers, Food & Drink

(I pull in to a local fast food drive-thru.)

Clerk: *through the speaker* “Hello and thanks for choosing [Company]. What will it be today?”

Me: *I’ve already decided, so I give my order with no hesitation* “I’ll have [order] with a [drink].”

Clerk: *playfully with a sassy tone* “All right! A man who knows what he wants.”

(We finish the order process. I pull around and wait my turn, several cars deep, before I finally get to the window.)

Clerk: “Hey! It’s the man who knows what he wants.”

Me: *jokingly* “I’ve changed my mind.”

Clerk: “Noooooooooo….”

Guardians Of The Service Staff

| Colorado Springs, CO, USA | Awesome Customers, Geeks Rule, Movies & TV, Theme Of The Month

(It is about two weeks after ‘Guardians of the Galaxy’ has hit theaters. I’ve wanted to see it but haven’t had a chance. A customer comes through my line with a shirt picturing the characters from the movie.)

Me: *grins* “I like your shirt!”

Customer: “Yeah! Have you seen it yet?”

Me: “No, I haven’t had a chance to go yet.”

Customer: “Go see it right now.”

Me: *laughs* “I’ll get right on that.”

Customer: “No, seriously. Close your lane, leave work right now, and go see that movie.”

Me: *more laughing* “I really wish I could! I’ll see it first chance I get.”

Customer: “Hey, the customer is always right, right? Tell your boss that the customer said you have to leave and go see a movie!”

Me: *my coworkers start laughing, too* “I really don’t think that would go over well.”

(I processed his transaction and handed him his receipt, and as he was leaving he told me again that I should really go see it. That customer made my night.)

Turns Out Not To Be Sweet Nothings

| NY, USA | At The Checkout, Awesome Customers, Food & Drink

(I am working the register, and it has been a bit slow. A man approaches with two shirts. I ask him all the usual questions, like if he found everything and if he’d like to sign up for our rewards card, and we get to the total.)

Me: “Okay, your total is $27.94.”

Customer: *looking at the candies by the counter* “Hmm, chocolate covered blueberries?”

Me: “Yeah, I’ve had something like those before. They were weird, but pretty cool. Are you going to get those? If you are, I’ll need to add them to the total.”

Customer: “Okay, sure. And I’ll share them with you guys!”

(I look at my coworker who is standing behind me, trying to figure out if he’s serious or not. I can’t tell, so I just laugh awkwardly and add them to his purchase.)

Me: “Okay, your total now is $35.05.”

(The man swipes his credit card, and I give him his receipt. Then, he rips open the bag and offers some to me.)

Me: “Wait, you were serious?”

Customer: “Yeah! Hold out your hand and say when.”

(He gave a couple to my coworker and me, then left. They were very good, and the gesture made my night!)