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Category: Awesome Customers

Pleasantness Is The Best Medicine

| OR, USA | At The Checkout, Awesome Customers

(I’m at the pharmacy and they have been having issues with my medication: not in yet, not the right amount, or not in stock. Today it is a misread order, and I did not get the amount I am supposed to, so they ask if I can come back on Monday.)

Pharmacist: “Haven’t you been here almost every day for one thing or another?”

Me: “All but Friday.”

Pharmacist: “I’m sorry we keep having to have you come back in.”

Me: “That’s okay.”

Pharmacist: “And you’re still so nice about it?”

Me: “Why wouldn’t I be?”

Pharmacist: *shakes my hand* “Bless you.”

Me: “Anyone who works behind a counter deserves respect until they show me otherwise.”

Pharmacist: “Can you teach our other customers that?”

Me: “I wish I could.”

Armless Is Harmless

| FL, USA | Awesome Customers, Family & Kids

(I work as a freelance airbrush face painter. I’m at an event when two small children and their mother come up. The mother’s attention is elsewhere while I talk to her kids.)

Me: “Hey there! What design would you like?”

Girl: *pointing out which design* “…and can I have it on my arm?”

Me: “Sure!”

(I put the design on her arm, and her brother comes up next, wanting his design on his arm as well. I hear this exchange as they leave.)

Mother: “Both of you got designs on your arms instead of your faces? Man, I got some boring-a** kids.”

Doubly Appreciative

| Vancouver, BC, Canada | At The Checkout, Awesome Customers

(I’ve finished serving a customer at my till. She hasn’t left yet, and is thoroughly reading her receipt.)

Me: “Excuse me, ma’am, is there a problem?”

Customer: “Actually, yes, there is. You charged me double on one item.”

(I look at her receipt, and she’s right; I did charge her twice for the same item. This is a rather bad mistake, so I’m expecting the worst.)

Me: “I’m terribly sorry, ma’am. I’ll fix this right away.”

Customer: “If I just grab another one of these items, we’d be good, right?”

Me: “Well, yes, that would be one way to go about solving this problem, but this is my mistake. I am very sorry for what I did, and I can give you your money back, if that’s what you prefer.”

Customer: “It’s okay; I could use another one of these, anyway.”

(Ma’am, if you’re reading this, I would like to thank you again for your kindness. It really meant a lot to me. And I’ll do my best to avoid repeating that mistake!)