Category: Awesome Customers

I Don’t Work Here, Repeatedly Does Not Work Here

| Jensen Beach, OR, USA | Awesome Customers, Awesome Workers, Technology

(I’m in town for a business meeting and I pop into an electronics store across the street from the hotel I’m staying in. I’m not wearing store colors or even the khakis and polo uniform, but I am dressed in business attire. I’m standing in the aisle looking at picking up a new video card when a woman approaches me with her young teen sons in tow.)

Mother: “Sir… Sir, can you tell me if this video card will be good enough to handle my son’s new game?”

Son: “It’s [Game].”

(I look around and, realizing that all the staff in the area are busy, I go ahead and take a look at the video card.)

Me: “Well, ma’am, if I remember the game’s requirements right, this video card will certainly do the trick, but I seem to have noticed that they have this one—” *I pick another one off the shelf* “–that is better and because it’s on sale, cheaper.”

(As she goes about her way, a second customer steps up to me.)

Other Customer: “Sir, I need help finding more RAM.”

(Seeing once again there is nobody around to help…)

Me: “Well, do you know what kind of RAM you’ll need?”

Other Customer: “Umm… no? Is there more than one kind?”

Me: “Yes and while they do carry RAM here, unless you know the model of your computer or better yet, motherboard, there’s no way to be sure you’re getting the right stuff.”

(She promises me she’ll get the computer’s model and come back later. This happens a couple more times and as I have literally nothing better to do and the store seems unusually busy, I go ahead and help them, never ONCE claiming to work there. This keeps on until a fifth person steps up at the same time a manager steps up to me.)

Customer: “So… I noticed you said ‘they.’ You don’t actually work here do you?”

(The manager speaks up before I can say anything.)

Manager: “No, he doesn’t but I feel like I should be slapping a polo on this guy. [Employee] over there will be happy to help you though.”

Manager: *to me* “So… you need a job?”

Me: “Hah, no, I’m only in town for business, I’m just looking at video cards to kill time.”

Manager: “Well, lemme know if you pick one out; we’ll give you the employee discount for today.”

(We both had a good chuckle about that but when I checked out, true to his word, the guy stopped the sales clerk to make sure I got the employee discount.)

Related:
I Don’t Work Here, Does Not Work Here, Part 22
I Don’t Work Here, Does Not Work Here, Part 21
I Don’t Work Here, Does Not Work Here, Part 20

1 Thumbs
1,256
VOTES

I’ll Take It Black Death

| Columbus, OH, USA | Awesome Customers, Awesome Workers, Food & Drink, Funny Names, Puns

(I am the customer in this story. I walk into my local coffee shop this morning and notice that one of the menu TVs is showing a Blue Screen of Death.)

Me: “I wasn’t expecting to see that on your menu.”

Barista: “Yeah, we have a new Blue Screen of Death Latte. It tastes like a burnt out computer.”

Me: “Mmm… Silicon Dioxide.”

Barista: “Yummy.”

Sorry Not Sorry

| Awesome Customers, Awesome Workers

(I have come to a department store to return some things I ordered online. I gave myself plenty of time since I know the process is probably a little complicated and this is a busy store. I approach a service desk in the women’s clothing department.)

Employee: “Hello!”

Me: “Hi there! I have a pile of online orders to return. Is this the right place to do that?”

Employee: “Oh. Um… I’m not sure how to do that. This is only my second day. Is it okay if I walk you over to another desk?”

Me: “Sure! No problem. Sorry to be complicated.”

Employee: “Sorry about that. I wish I knew how to help you.”

Me: “It’s fine, no problem. I have plenty of time.”

Employee: “Okay, the desk is right over here. Sorry again.”

Me: “It’s perfectly okay! I totally understand.”

Employee: “Sorry for the inconvenience.”

Me: “Look, it’s really fine. I promise. I am not in the least put out. You did fabulously.”

Employee: “Oh! Well… wow. Thank you for being so nice about it!”

Me: “Of course. Like any decent human being with half a brain could be upset about something like that.”

Employee: “Sorry, I’m just not used to people being nice… Everyone else I didn’t know how to help has yelled at me…”

(I do NOT miss working in retail, because of horrible, selfish people who yell at associates for things far beyond their control. I hope that employee had a better day!)

New Year With A Perfect Movie Ending

| Devon, England, UK | Awesome Customers, Holidays

(It is New Year’s Eve, and I am working on the close. I usually do work New Year’s, though before we used to finish by about 10 pm. We have later shows on so are set to leave at about 12:15.)

Customer: *approaching me as the last film finishes and everyone is leaving* “We’ve tried to keep it as clean as possible for you, so we didn’t leave a big mess for you. Thank you so much for being here tonight. We really appreciate it. Happy New Year!”

(I didn’t mind being at work that night, but it was very touching to hear that someone appreciates us working on holidays and special occasions.)

Identity Clause

| Plano, TX, USA | Awesome Customers, Holidays

(My wife and I are eating at a pizza buffet restaurant with our two sons when we notice a large older man with a full white beard seated at a nearby table, wearing a red shirt. This man is happily “admitting” to the kids who approach him that he is actually Santa. My boys are just past the age of believing in Santa, so we all enjoy seeing the wide-eyed wonder of the younger kids in the restaurant. About midway through our meal, “Santa” finishes his dinner and leaves. Barely two minutes after his departure, ANOTHER man with a white beard and red shirt enters the restaurant. It is uncanny; he clearly looks like Santa Claus himself, but is very obviously a different man. There is quite the commotion from the younger kids in the restaurant. Sensing the potential for disaster, I get up and approach the second man:)

Me: *quietly* “Hi. I thought you should know that the reaction you’re hearing is not just because you look like Santa Claus, but because another man who looks like Santa just left here.”

Second “Santa”: *to the room, without skipping a beat* “Sorry about the confusion, boys and girls. I’m the real Santa; that other guy was probably my brother Jim. He likes to pretend he’s me. I should stop him, but he’s a pretty nice guy himself. Merry Christmas!”

(That seemed to satisfy everyone. It makes me laugh to this day that there are kids who grew up thinking they’d seen both the real Santa and his brother “Jim.”)

1 Thumbs
1,088
VOTES
Page 2/11512345...Last