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Category: Awesome Customers

Gramps Is Smiling On You This Day

| Tartu, Estonia | Awesome Customers, Awesome Workers

(A very elderly man with flowers on his walker comes in and orders his food. I take a lot of effort to make sure he gets exactly what he wants because he reminds me of my great-grandpa, who has just passed away. After making his food, I help him find a spot for it in this basket on the walker. As he walks to the door I walk to go back to my register but I realize the door will be too heavy. I run to the door and open it for him.)

Customer: *with a smile that reminds me just of Gramps* “That is the nicest thing you could ever do for me.”

Me: “It’s my pleasure, sir.”

(And that moment, Lady and Gents, made my job have some real meaning for the first time.)

Armed And Dangerous

| CA, USA | At The Checkout, Awesome Customers, Crazy Requests

(I don’t normally work at our store’s other location, but because of the holidays we are short-staffed all-around and I need to fill in. The one coworker working with me today is on break, and I am taking orders, making food, and making espresso drinks as fast as I can.)

Customer #1: “Excuse me! We’ve been waiting forEVER for our drinks!”

Me: *looking up from the line of five sandwiches I am currently making* “I’m so sorry, ma’am. I know it’s taking a bit long but I promise it’ll be up soon.”

Customer #1: “God! I hate coming here. You kids are so incompetent!”

(Customer #2, a regular at both of our stores, steps forward.)

Customer #2: “Excuse me, how many of you are there back there?”

Me: *thinking I’m gonna hear it from him, too* “Just me for right now.”

Customer #2: “And how many arms do you have?”

Me: “…Just the two?”

Customer #2: *looking at [Customer #1]* “Ah, well that explains it.”

(Customer #1 gets a mean look on her face and marches back to her table.)

Me: *whispering* “You’re so cool…”

(Customer #2 definitely got his usual latte on me that day!)

Has An Expensive Chip On His Shoulder

| Charleston, SC, USA | At The Checkout, Awesome Customers, Money

Customer: “How much are the bags of chips?”

Me: “Just a little over two dollars with tax.”

Customer: “What? That’s unreasonable! Why would you charge me that much?”

Customer’s Wife: “Shut up. What makes you think that poor girl set the prices on the chips?”