icon_awesomecustomers

Category: Awesome Customers

Lobbying For You To Leave On Time

| TN, USA | Awesome Customers

(It’s 10 minutes before closing time and I’m sick and tired when a group of 10 teenagers walk in and order dinner. After making their food, the other employees go outside to wait until they leave so we can close the store but I stay in the back to finish up cleaning so we can leave sooner.)

Kid: *knocks on kitchen door* “Hi, do you have a mop back here?”

Me: “Excuse me?”

Kid: “We’re done eating and you guys are about to close so we’re cleaning up the lobby for you guys before we have to leave.”

Me: *smiling ear to ear and near tears* “You guys don’t have to do that. I’ll get it after you all leave.”

Kid: “It’s fine, ma’am. It’s the least we can do since you guys stayed open to cook for us, and now you can go outside with your friends and relax some.”

The Kind Leading The Blind

| St. Louis, MO, USA | Awesome Customers

Customer Service Rep: *to me* “This woman needs help getting these items. Help her through the store, please.”

Me: “All right. Hello, ma’am!”

Customer: “I’m so sorry, I’m almost legally blind; I didn’t want to trouble anyone.”

Me: “It’s no trouble. I’ve guided for the blind before.”

(I lead her by the cart she’s holding onto so she’s more comfortable. The customer reads off her list as I get everything for her while she’s on the phone to double check the items. After we head to customer service she starts crying.)

Me: “I’m sorry; are you okay?”

Customer: “I’m sorry. I’m so embarrassed. It’s so odd to need help.”

(My heart breaks a little and I rub her arm in a comforting manner.)

Me: “It’s okay. It’s nothing you could control and no sense in being embarrassed or ashamed in needing help. It will be hard to adjust but you should get an amazing guide dog and be okay…”

Customer: “Oh… thank you… You are an angel… You’re so blessed… and I’m glad they called you to help me.”

Me: “No, I’m just a decent person unlike a lot of others in the world. Now after we check with customer service I’ll help you to your vehicle.

(Later…)

Me: “Now what kind of vehicle am I looking for?”

Customer: “A white truck.”

Me: “Okay… What kind of truck?”

Customer: “My friend will see me.”

(After a few moments a man comes and starts pulling her by the cart, I follow and keep a hand on her back in case of ice, as it’s a very snowy lot.)

Customer: “You’re such a big help. Can I give you a tip? I should, this means so much…”

Me: “No, it’s okay. I can’t and won’t take tips. I am helping you more than I was told because I want to. Now, you are all set.”

Customer: *cries, thanks me profusely, and hugs me until her friends helps her into the truck*

New Sales Announced On Wikileaks

| Norway | At The Checkout, Awesome Customers, Awesome Workers

(A customer is looking at a particular item, and wants to know the price.)

Me: “That’s 99 kroner.”

Customer: “Oh, that’s a bit pricey I think..”

Me: “It’s a secret but I’ll tell you. This item is coming on half price on Monday, you could come back and make a good deal on it.”

(The customer starts looking around and acting like I just told her a national secret wondering if anybody else heard it.)

Customer: “Okay, thank you! WHOOPS!” *whispers* “T-thank you!”

(She ran out before I could say anything else.)

This Is A Good Sign

| Utrecht, The Netherlands | At The Checkout, Awesome Customers

Cashier: “Please note that underwear cannot be returned for hygienic reasons.”

Me: “I know; there were signs all over the display.”

Cashier: *short silence* “Wow, I think you might be the first customer to ever read those.”

A License For Understanding

| Bothell, WA, USA | Awesome Customers

(I’m the customer in this story. I’ve recently moved to a new state and applied to transfer my driver’s license. As such I’m having to use a temporary paper license until my new one is mailed to me.)

Cashier: *seeing I have a bottle of wine among my purchases* “Sir, can I see your ID for the alcohol?”

Me: “Sure.” *shows him the temporary license I have*

Cashier: “Umm, sir, that’s no good on its own. I need to see your old license, too, if you have it.”

Me: “Really? Umm… can I quickly dash out to my car and grab it? I’ll only be a moment.”

Cashier: *eyes me suspiciously* “You actually have it in your car? Not playing me here?”

Me: “Nope, swear to God. I have my old license right out in my car. If you can put my stuff aside I promise I’ll be right back.”

Cashier: *still suspicious* “Okay.”

(I run out, grab my old driver’s license, and run back inside. I join the back of the line at the cashier’s register, but upon seeing me he does a double take and gestures for me to come to the bagging area.)

Cashier: “Wow, you actually came back?”

Me: “Yep, here’s my old license. Really sorry if I held you up there. I’ve never had to transfer my license before so I didn’t know how it works if you only have a temporary one.”

(The cashier checks my ID, then looks at me with an odd expression. He looks to the wine, then just picks it up and puts it with my other stuff without ringing it up.)

Cashier: “Here, have a drink on me for being the one customer who actually acted sensibly when told there was a problem with his ID.”

Me: *amazed* “Uh… wow, really? You don’t have to do that.”

Cashier: “Sir, I wasn’t exaggerating there when I said you are the only one who didn’t throw a fit, or complain. Consider it a ‘gentleman’s discount.'”

(I made sure to enjoy that wine to the utmost. To that cashier, your gentlemanly customer empathizes with your plight and was glad to prove an exception to the rule.)

Page 17/114First...1516171819...Last