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Category: Awesome Customers

Coupon And On And On, Part 2

| Boston, MA, USA | At The Checkout, Awesome Customers, Awesome Workers

(I am waiting in line for a register. This particular store only has one register that technically is not self-serve. I need to use it because I am paying with my student ID. A woman in front of me is being rung up by the cashier, an older, nice-looking woman who seems a little uncertain throughout the transaction.)

Customer: “No, no! This is wrong! See, I have this coupon and it takes this much off the order, not that much!”

Cashier: “Um, okay, let me fix that for you then.”

(This customer has an entire envelope filled with coupons. I am feeling pretty sure by this point that this woman has calculated everything down to the last cent and is refusing to accept anything else. I end up standing second in line for over twenty minutes.)

Other Cashier: *to me* “You can use this self-serve over here if you’re ready.”

Me: “Oh, no thanks. I’m paying with my student ID so I need to be in this line. I’m not in a hurry anyway.”

Cashier: *looks at me apologetically*

(After the manager has finally had to show up because the customer apparently thinks that she’s been charged for one extra bottle of lotion than she bought – I’m not entirely sure what was happening at this point anyway – the woman finally leaves and the cashier breathes out a sigh of relief. I quickly grab a Snickers bar before I walk up to the counter.)

Cashier: *to me, looking frazzled* “I’m so sorry about the wait. It’s my first day and I’m still figuring things out.”

Me: “That’s okay; we’ve all been there.”

(She rings me up with no problem and just a moment of being shown how to process my student ID by the manager. She bags all my things and I quickly reach in to grab the candy and put it back on the counter.)

Me: “Thank you. Here, this is for you!”

Cashier: “Really?”

Me: “Yup!”

Cashier: “Wow, thank you! Have a great night!”

Me: “You, too!”

(I really do hope her night got better! First days are hard enough as it is.)

Related:
Coupon And On And On

His Manliness Is The Cream Of The Crop

| MD, USA | At The Checkout, Awesome Customers, Food & Drink

(I am a customer waiting in line at a coffee shop:)

Server: “Good morning, sir. What can I get you?”

Guy Ahead of Me: *very gruffly* “I don’t know. I hate all these choices. Just gimme a plain, brewed coffee. Black. And don’t put any of that sissy stuff in it. I don’t want flavors or whipped cream or any of that crap.”

Server: *a little taken aback, but polite* “Okay, sir.”

Me: “I’d like a double, tall, non-fat latte and, because I’m secure in my masculinity, add some whipped cream.”

(She gave me a discount.)

Lobbying For You To Leave On Time

| TN, USA | Awesome Customers

(It’s 10 minutes before closing time and I’m sick and tired when a group of 10 teenagers walk in and order dinner. After making their food, the other employees go outside to wait until they leave so we can close the store but I stay in the back to finish up cleaning so we can leave sooner.)

Kid: *knocks on kitchen door* “Hi, do you have a mop back here?”

Me: “Excuse me?”

Kid: “We’re done eating and you guys are about to close so we’re cleaning up the lobby for you guys before we have to leave.”

Me: *smiling ear to ear and near tears* “You guys don’t have to do that. I’ll get it after you all leave.”

Kid: “It’s fine, ma’am. It’s the least we can do since you guys stayed open to cook for us, and now you can go outside with your friends and relax some.”