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Category: Awesome Customers

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That’s Stone-Cold Awesome

| Selma, NC, USA | At The Checkout, Awesome Customers, Family & Kids

(I’m ringing up a customer and he’s buying ten toy snakes, each at $1.)

Me: “I’m guessing you have a kid that really likes snakes?”

Customer: “No, my daughter has a school project and wants to make a Medusa wig.”

Me: “That’s the most amazing thing I have ever heard.”

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The Power Of “Believe”

| UK | Awesome Customers, Home Improvement

(I work in a hardware store where items are ordered from a catalogue, paid for, and then received at the counter. You have to ask to see the items before purchase; because of this we deal mostly with tradesmen. Because I look very young for my age (I’m often mistaken for 15 or 16 whereas I’m actually 24) people often don’t believe me when I give them information. Mostly they think I’m a new starter and ask to speak to one of my male colleagues, who then defer to me as I’m actually the senior service assistant at my store. This means I’m often going and getting the items to get them out of their packaging to prove that the dimensions or whatever other information they’re looking for.)

Me: “Hi, sorry for the wait; how can I help you?”

Customer: “I’d like to return this strainer waste. I’m actually looking for just the strainer, but this isn’t the right size. I know you have another in the book in a different make. Do you know if it’s bigger?”

Me: *getting the program up to find the item in the warehouse* “I’m afraid they’re the same size. I’ve compared them before.”

Customer: “No, that’s fine. Just the refund, then.”

Me: “Okay, I’ll just find it… Wait, you believed me?”

Customer: “Yep.”

Me: “But no one believes me.”

Customer: “But why would you lie?”

Me: “I know, right?”

(I process the refund, and at the end we’re supposed to bid farewell with some variation of “thank you, goodbye”)

Me: “Thank you for believing me! Bye bye!”

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They’re Going To Be Fine (Print)

| USA | At The Checkout, Awesome Customers

(I’m purchasing a new pair of shoes. I have a $10 off coupon. As I’m handing the coupon to the cashier, I realize the brand of shoes I’m buying are on the coupon’s restriction list.)

Me: “Oh! My bad, I can’t use this on [Brand].”

Cashier: *amazed* Did… did you actually read the fine print?”

Me: “Well, yeah. It’s no big deal, though. I can use it next time.”

Cashier: “I can’t believe someone read the fine print! Just a hunch, but do you work retail?”

Me: “Not currently, but I used to. That’s how I paid for college.”

Cashier: “You know, I’ll go ahead and put this through for you.” *takes the coupon out of my hand and swipes it* “Because you understand!”

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Saw The Fire Before The Storm

| Clarksville, IN, USA | Awesome Customers, Non-Dialogue

I’m the dufus in this story.

As I park in front of the hardware store, I notice fire trucks actively working on a small fire inside the store. I get out of my car, thinking “Maybe I can just… ” only to turn around, get back in my car, and drive off thinking, “No, I don’t want to appear on Not Always Right.”

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Don’t Sweats It

, | Louisville, KY, USA | Awesome Customers, Food & Drink

(I work part-time for now and have several days in a row with no work. One day I pre-order a pizza from a chain that assembles your pizza to order a la Chipotle and then roll out of bed in my sweats to go pick it up. It’s busy; there are several people behind me ordering in person. I get to the cashier)

Me: “Online order for [My Name].”

Cashier: “Okay, please sign the receipt; here is your cup for your fountain drink.”

(I wander off to fill my cup, then sit at a table to wait for my pizza. After about ten minutes I get a little curious as it usually only takes five-seven for my pizza to be ready. I look up from my phone and see that the oven is empty. A manager sees me looking and calls over.)

Manager: “Did you order and pay?”

Me: “Yeah…”

(Cashier looks behind her and sees my pizza still waiting to be put in the oven.)

Cashier: “Oh, shoot!”

(I look back down at my phone to keep reading my book, but then the manager is at my table handing me a card for a free pizza. I try to say no, but he insists so I accept and go back to my book again. I get my pizza, I eat in store, and as I’m leaving I see the cashier now wiping down tables.)

Cashier: “Sorry again about your wait!”

Me: “Girl, you just saw me eat a whole pizza in the middle of the afternoon wearing the sweats I slept in last night. I don’t have anywhere else to be. Don’t worry.”

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