Category: Pets & Animals

Would dogs be mans best friend if they realized they are sometimes more intelligent than their owners? Sadly in the world stupid people are allowed to own pets, find out how it can all go horrible wrong from here. Even wild animals cannot escape!

Too Tight For An Extra Night

| Reading, England, UK | Crazy Requests, Extra Stupid, Pets & Animals, Time

(I run a dog-walking and pet care business and as part of this, offer a live-in pet sit service where I stay in customer’s houses whilst they’re away. One of my regular dog walking customers is texting me asking about the live-in service.)

Customer: “Hi, [My Name]. Are you available to pet sit from the 7th-11th November and how much would that be, please?”

Me: “Hi, [Customer]. I’m fine to do those dates for you. Pet sits are £30 per day or part of, so it’ll be £150 in total for the five days. The price includes one walk a day but if you’d like any extra walks I’m happy to do these and they’re charged at the normal daily rate.”

Customer: “Okay, that’s fine, thanks. Can you arrive about 9 am on the Monday and leave at 5 pm on the Saturday, please? I’ll transfer the £150 to you tonight.”

Me: “Hi, [Customer]. Could you just confirm the dates for me, as in your first text you asked me to do the 7th-11th but in your last text you asked me to stay until the Saturday which is the 12th. I’m fine to stay until the 12th if you need me to but it’ll count as another day so the cost will be £180 in total.”

Customer: “No, we want you to do the Monday to Friday, including the Friday night. So the 7th-11th, which you said was £150.”

Me: “Hi, [Customer]. If you want me to stay the Friday night as well, then this counts as me staying on the Saturday, which is an extra day, so it will be £180. Pet-sits are charged per day or part of so this would be six days in total.”

Customer: “I just want you to stay until the Friday but do Friday night as well. How is that an extra day?!”

Me: “I’m sorry, [Customer]. I’m not sure how much clearer I can make it. If a customer asks me to stay until a certain day then that is the day I would expect to leave the pet sit so if you ask me to do until Friday then that is the day I’d be leaving. If you want me to do Friday night as well then you’re asking me to stay Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday at your house, which is six days in total. Six days at £30 a day comes to a total of £180.”

Customer: “I don’t understand why that counts as six days. And he’d only get one walk? He normally gets walked three times a day so it seems very unfair on him!”

Me: “As I said in my earlier text I’m more than happy to do extra walks for you but these would be charged at the normal daily rates which would depend on how long a walk you’d like.”

Customer: “That just seems extortionate. I guess he’ll just have to make do with one walk a day that week I guess. I might find out how much [Company #1] or [Company #2] charges for live in jobs then, as I still don’t understand why you’re charging me for six days when I only want you to stay until the Friday.”

Me: “Hi, [Customer]. I’m sorry if my prices seem unfair but that’s how much it’ll be. I know that [Company #1] charges £35 per day or part of so would be £210 for the six days. [Company #2] charges per night rather than per day but they charge £40 per night so it would be £200 for the five nights. Both companies also only include one walk per day in their prices. If you prefer to have more walks, then [Company #3] offers an unlimited pet sit service where they won’t leave your dog alone at all for the duration of the pet sit and will walk your dog as much as you like. However, they charge £100 per day so they would charge £600 for the six days. It’s your choice, though, so let me know if you’d like me to book you in or not.”

Customer: “That’s just ridiculous. Don’t worry about the pet sit, then; we’ll cancel the holiday. Just do the normal walks for [Dog] that week, please.”

(I later found out that they had to pay cancellation fees as they’d already booked the flights and hotel for that week before contacting me. They also still paid me to go in and walk their dog every day the week they should have been away which cost them £50 as normal. All this to avoid paying an extra £30 for one more night’s pet sit!)

Beware The Milks!

| USA | Bizarre, Food & Drink, Health & Body, Language & Words, Pets & Animals

(I worked for our phone line for nearly two years before the stress got to me and I had to be moved to another section. One phone call from a guest still plagues my mind, however, and I will never *ever* forget it.)

Me: “Thank you for calling [Store]; can I help you find something?”

Caller: *with the heaviest accent I have ever heard in my lifetime* “I has many milks.”

Me: “…I beg your pardon?”

Caller: “No, you see… I has many many milks. I am allergic to the milks and have a car that was going to do the breaking down. I buy many organic milks because the cows they eat the grass and I can drink the milks. So get many milks because cannot drive to store cause car going to break down. But after car break down, cannot drink milks! Still allergic! You need call the farm because the cows are not drinking the grass and come get many milks. They will go bad!”

Me: “Ma’am, may I ask a question. Are you lactose intolerant?”

Caller: “Very much so!”

Me: “I am, too, and if I may make a recommendation, [Brand of milk that is lactose free] will be safe to digest at a lower price than organic. Organic milk still contains lactose.”

Caller: “No! The cows; they are not eating the grass! I cannot drink the milk! Call the farm!”

Me: “I’m sorry, ma’am, I cannot contact the supplier. If you search the brand on the Internet you may find their customer service number.”

Caller: “Fine, now come get the milks.”

Me: “We do not do home item retrieval, ma’am. You would have to bring the items to our store to return them.”

Caller: “No! The car, she is broken! I cannot drive it! You come get the milks!”

Me: “Perhaps you can borrow a friend or family member’s car or bum a ride from them?”

Caller: “No! You come get them!”

Me: “I cannot, ma’am.”

Caller: “FINE! Get manager!”

Me: “Right away. Please hold.” *goes to transfer line but she hangs up the moment I pull the phone away* “I can’t believe that just happened…”

Coworker: “Please, for the love of all that is beautiful, transfer that call to me next time.”

(She never called back.)

Guys These Days Are Easily Bugged

| Aurora, CO, USA | Hotels & Lodging, Pets & Animals

(I am a female front desk associate working at a small hotel. This means most evenings I am the only employee on site.)

Guest: “There is a bug flying around my room. Can someone please come take care of it?”

(Note that this was an adult male. Yes, I killed the bug for him.)

This Customer Is A Real Treat

| IL, USA | Crazy Requests, Pets & Animals

Customer: “Can you recommend a dog treat?”

Me: *grabbing a container of treats my dogs especially enjoy* “Well, these are good.”

Customer: “Have you tasted them?”

Chewing Them Out About Being Chewed Out

| The Netherlands | Pets & Animals, Technology

(It is around 2002. We just bought a gerbil and it is a fast one. She escapes many times. My dad is trying to access the Internet, but it won’t connect. He is mostly a patient man. He calls the provider and has quite an argument with the person on the phone.)

Dad: “I checked it all! It should be working; are you sure you have done it all?”

Customer Service Desk: “Yes, sir, everything at our end is working perfectly fine. Our system is showing is that your Internet should be working.”

Dad: “But it isn’t! Are you really sure? Aren’t you looking at our neighbours or something?!”

Customer Service Desk: “No, sir, it should be working.”

Dad: “Fine, I’ll call you back…”

(Agitated as he was, he started looking at every part of the connection until he found a cable chewed up. The gerbil managed to bite the Internet cable in half… Later he called the provider to apologise.)

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