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Category: Pets & Animals

Would dogs be mans best friend if they realized they are sometimes more intelligent than their owners? Sadly in the world stupid people are allowed to own pets, find out how it can all go horrible wrong from here. Even wild animals cannot escape!

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The Computer Has A Lot Of Bugs

| Montreal, QC, Canada | Bizarre, Pets & Animals, Technology

(We take calls from people who’ve purchased protection plans..)

Me: “Thank you for calling [Team]! My name is [My Name]. How can I help you today?”

Caller: “Yeah, uh, I got a message from y’all’s service center that said they can’t repair my [Console].”

Me: “Oh, gosh, sorry about that. Mind if I put you on hold for a quick minute or two? I’ll see what notes they’ve left on that.”

(I put the caller on hold and when I check his file, the service center first told us that it was “unsanitary” to repair. When I keep reading, I find out that the center refused to service the Console because of a cockroach infestation. I took an extra 30 seconds to compose myself and try to find a way to gently break this to the customer.)

Me: “Hi! Thanks for holding; sorry for the wait. Um, there’s no easy way to say this but, uh… the service center denied repairs because it was unsanitary.”

Customer: “What? What does that mean?”

Me: “They said that there was a… cockroach… infestation.”

(The customer stays silent for a little while. It’s important to note that the customer originally filed a claim because the Consoleq was overheating.)

Customer: “Well, uh… what, what if I cleaned it out? Can I send it back in then?”

Me: “Well, I’m not entirely sure we’d be able to accept that, but you can certainly try! Maybe that’ll even solve your heating issue.”

(Customer thanked me and hung up. A few weeks later, one of my coworkers got a call from the same guy. They had to forward the call to our supervisor, who then proceeded to tell him that unless he could send us a copy of the invoice from when the Console was professionally cleaned, we would continue to refuse service on his infested Console!)

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I’m Not A Snake Oil Salesman

| Melbourne, VIC, Australia | Pets & Animals, Popular

(I run a small business catching and relocating venomous snakes from people’s yards and public areas. Australia is up top of the list for deadliest snakes in the world. I get a phone call one morning from a very anxious person saying they had a black snake in their yard. From the accent it sounds like they are not local to Australia.)

Me: “Can you see the snake right now?”

Customer: “YES! YES! YES! It’s right beside the kid’s pool. Come get it! Get it now!”

Me: “Okay, sir, slow down a moment and give me your address, and just to advise it’s a $[total] call out fee, even if the snake moves away.”

Customer: “That’s fine! Come get it!”

(I quickly drive to the address, armed with my usual equipment, to meet the petrified client, who rushes me into the backyard and points towards a little wading pool for the kids. I move towards it carefully and to my shock… it’s the customer’s garden hose. He didn’t want to pay but he also didn’t like it when I pulled one of the boxes out of my car with a six-foot Eastern Brown Snake in it and told him I needed a place to relocate this snake to. The cash appeared quickly after that.)

Narwailing On About It

| Portland, OR, USA | Books & Reading, Crazy Requests, Pets & Animals

(I work at a bookstore that mostly sells children’s books. A mother comes in with her daughter who is about six years old.)

Mother: “I’d like to make a complaint. Who is the manager?”

Me: “I am the manager. What is the problem?”

Mother: “I found this book in the nonfiction section.”

(She holds up a book about arctic animals. The cover shows a polar bear and a narwhal.)

Me: “Ma’am, that is a nonfiction book. It contains facts about those animals.”

Mother: “No, it does not. There’s no such thing as a narwhal! They are imaginary creatures.”

Me: “…”