Cash Back Attack, Part 23
Our store does cashback up to $100 per transaction, and the customer is really only supposed to do it once.
Customer: “What’s the most cashback I can get?”
Me: “$100.”
I see her divvy up her groceries into piles and it soon becomes apparent what she’s doing; she’s splitting them into multiple transactions to get more cashback. After she asks for $100 for a second time:
Me: “It’s really just $100 per customer. How much are you intending to get back in total?”
Customer: “$500.”
Me: “My drawer is not a bottomless supply of money. I usually start a shift with less than half of what you want to get.”
Customer: “Then what am I supposed to do?”
Me: “Go to a bank.”
Customer: “They’re closed already!”
Me: “Use an ATM.”
Customer: “I don’t like those. They have too many buttons.”
Me: “Well then, I don’t know what else to suggest but I can’t help you.”
Customer: “I hope you don’t treat all your customers this way!”
Me: “If all my customers wanted $500 cash back then I would be treating them the same way I’m treating you.”
Customer: “Most businesses would be more accommodating.”
Me: “Most customers would know how to use an ATM. Now that you’ve used up all my patience and my physical cash, is there anything else?”
Related:
Cash Back Attack, Part 22
Cash Back Attack, Part 21
Cash Back Attack, Part 20
Cash Back Attack, Part 19
Cash Back Attack, Part 18
