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Cash Back Attack, Part 13

, , , | Right | December 9, 2020

I work customer service, where I process returns and do lottery. We open the customer service desk at 8:00 am. 

It’s 8:30 and I’m just finishing up my usual morning routine when a customer comes through with a single bag of potato chips.

We do a cash pickup at 8:00 pm every night and usually don’t get cash drops before 9:30 am.

Customer: “Can I get cashback, please?”

Me: “Sure, how much do you need?”

Customer: “Oh, $300.”

Me: “I’m sorry, but I can only process a maximum of $200, and I don’t have that much change.”

Customer: “What do you mean?”

Me: “I mean that I only have two $20 notes in my till. If you want $200, there is an ATM.” *Gestures*

Customer: “But I just want cashback. Can I get cashback?”

Me: *Getting frustrated.* “Okay, I can do $200, but it’ll all be in $5 notes, because I have to keep these twenties in case of a lottery win.”

Customer: “See, I really need $50 and $100 notes. Will self-checkout do that?”

Me: *Extremely annoyed now* “No, the self-checkout will only give you $20 notes. There’s an ATM over there.” *Gestures again*

Customer: “OH! I see that register five is open. Can you see if they have the change?”

I call number five; the cashier has one $50 and the rest is $10 notes. I relay this information.

Customer: “I suppose that’ll work.”

She wanders to the register while I internally scream and turn to do lottery work. After she pays and gets her cash back, I turn around from my lottery till and see that she’s waiting in my line again.

Me: “Can I get you some lottery?”

Customer: “Oh, no. I was wondering if you could swap these tens for some twenties and fifties?”

Cash Back Attack, Part 12
Cash Back Attack, Part 11
Cash Back Attack, Part 10
Cash Back Attack, Part 9
Cash Back Attack, Part 8

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