Cash Back Attack, Part 10
A middle-aged business-looking man walks up to my till, huffing slightly for no particular reason.
Customer: “Do you give cashback?”
Me: “Yes, no problem!”
I ring up the items that he has placed on the counter. I get a little flustered as I haven’t worked there for long and one of the barcodes has to be entered manually, and I forget about his inquiry about cashback.
Me: “That will be £8.95, please.”
He hands over a £10 note and I pass him back his change.
Customer: “Excuse me? Where is the cashback that I asked for?”
Me: “Uh, you paid with cash…”
Customer: “So? I want that money!”
Me: “So, basically, what you’re asking me to do is just give you money out of the till?”
He walked off, muttering under his breath.
Related:
Cash Back Attack, Part 9
Cash Back Attack, Part 8
Cash Back Attack, Part 7
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Question of the Week
Has a customer ever tried to cross you and lived to regret it? What happened?
