Carting Off Like Crazy
(We’ve been having problems with the luggage carts going missing; people keep stashing them in their rooms and not letting anyone else have them.)
Me: *on phone* “Ma’am, please bring the cart back after you’re done.”
Guest: *completely taken aback* “Oh, we have to bring it back?!”
(Please, people, bring them back!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
