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Carting Off All The Crazy Customers

, , , , , | Right | September 21, 2018

(A coworker that works as a “carry out,” meaning he helps customers out with heavy items and gathers carts, comes in shaking his head and giving me his famous, “You’re not going to believe me,” expression. It is mildly busy. Keep in mind that we get a lot of soccer moms in the store, as well as elderly people.)

Me: “What happened?” *dreading this answer*

Coworker: “Someone parked inside the cart corral.”

Me: “Again?” *this happens a lot*

Coworker: “It gets better… There are at least five or six carts in that corral.”

Me: “Are you f****** serious?”

Coworker: *calls our head manager about it*

(The licence is announced over the store speakers. It gets better still…)

Me: “Dare I ask how?”

Coworker: “There is someone in the car. An adult… not a kid.”

(We tell our manager and the customer comes up. They’re in their late 30s or early 40s.)

Manager: “I’m sorry, but your car is in our cart corral; you need to move it.”

Customer: “Why? I’m not blocking anyone. Besides, I have someone waiting for me.”

Manager: “It is in our cart corral. It’s blocking my employees outside from doing their job. Please move it, immediately.”

Customer: “I’m shopping!”

Manager: “Please, you need to move your car. It’s not in a designated parking spot. We need those carts, and you cannot stay parked there.”

(The customer eventually moved their car. But it took my poor manager twenty minutes to explain to them why they couldn’t park there. And they STILL didn’t understand what was wrong.)

Question of the Week

Has a customer ever tried to cross you and lived to regret it? What happened?

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