The Card Reader Is Antique
(I’m visiting my sister in Idaho, and she takes me to what’s essentially an antiques flea market – a long building crammed with rows and rows of assorted antiques, separated into booths. It looks like a very established place [and I know my sister has been going there for years], but when I go up to the checkout with a $3 trinket, this happens:)
Me: “Just this, please.”
Cashier: “Okay. And how will you be paying?”
Me: “Debit.” *I get out my debit card, and the cashier’s eyes go wide*
Cashier: “Oh, please don’t. You don’t have cash? Or a check?” *she hesitantly pulls out a tiny, outdated-looking card-reader, not quite bringing it out, like she’s praying I’ll change my mind*
Me: “Uh… I have a $50 that I haven’t been able to break yet. I don’t want to clear out your register.”
Cashier: *lighting up and throwing the card-reader back under the counter* “Cash is great! Please just break your $50. That’ll be best.”
Me: “Okay. That’s fine with me.”
Cashier: *counts out my change* “Would you like a receipt?”
Me: “No, that’s all right.”
Cashier: “Oh, it’s already printing. Here you go!”
(She hands me the receipt, which is a full 8.5 x 11 sheet of printer paper, with my tiny $3 purchase filling one line at the very top.)
Question of the Week
Have you ever served a bad customer who got what they deserved?