Card Barred
Clerk #1: “Do you have a loyalty card?”
Me: “No, I lost it.”
Clerk #1: *continues ringing up items* “This is on sale. If you’d had your card, you could have had the discount. Ooh, this one would have been a BIG discount if you’d had a card.”
Me: “Could you use the store’s courtesy card?”
Clerk #1: “No, we don’t do that anymore.”
Me: “Well, would it be possible for me to get a new card?”
Clerk #1: “No, we don’t do that either.”
Me: “Really? No customers can’t get a new card anymore.”
Clerk #1: “Nope.” *continues ringing up items, STILL commenting on how much money I could have saved if I’d had my card*
Me: *to different check-out clerk, a few minutes later* “Is it true that [Company] doesn’t allow customers to apply for new cards anymore?”
Clerk #2: “Huh? What? You can have a new card anytime you want. Do you want one right now?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.