Cappuccino-no

, | Right | July 27, 2015

(I’m waitressing when one of our baristas calls me over. She asks me to go to one of the tables and confirm that the elderly customer had ordered a long black and a cappuccino, as she had forgotten to write it down. The customer confirms this, and I take the order out to the customer and her husband who has now joined the table.)

Me: “Okay, long black?”

Customer: “Thank you.”

Me: “And your cappuccino, sir.”

Customer: “That was supposed to be a flat white!”

Me: “I’m so sorry; I thought I confirmed with you that it was a cappuccino.”

Customer: “Yes, but I forgot what my husband usually orders!”

(The husband spoke up and half-heartedly told me a cappuccino will do. I apologised again and then walked off wondering what part I had to be sorry for!)

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