Capitalism Will Figure That One Out
(I work in a small boutique wine shop in midtown. We get all sorts, especially since we’re very close to a subway hub. On this day, it’s just me and my boss working.)
Me: “Hi, how are you?”
Customer: “I’m fine. Hey, do you guys give discounts to alcoholics?”
Me: *blank stare, thinking quickly about how I should answer tactfully, coming up with nothing*
Boss: *the same*
Customer: *waiting expectantly*
Boss: “Um… No.”
Customer: “Oh, okay.”
(One of the most awkward exchanges I’ve had to date.)
Question of the Week
Have you ever served a bad customer who got what they deserved?