Can’t Walk A Mile In Those Charity Shoes
I work at a thrift store that is known for being a non-profit organization. We get all of our items from donations, so we don’t go out and buy anything. Our prices are very cheap and have always been — $2 for a shirt, $3 for jeans, and so on. A customer places an item on the counter.
Me: “That’ll be ten dollars.”
Customer: “Ten dollars for a pair of shoes?!”
The shoes are brand new Converse that have never been worn; ten dollars is a steal!
Me: “Yes, ma’am.”
Customer: “That’s ridiculous! I thought this store used to help people!”
Me: “We do. All of our profits go to [Local Pregnancy Center]. We don’t keep a penny.”
Customer: “That’s still unacceptable; that’s too much for shoes.”
Me: “Well, ma’am, if we lowered the price, then the organization wouldn’t get as much.”
The customer decides that she doesn’t want the shoes anymore. She picks them up off of the counter, throws them at me, and storms out of the door.
Me: “Have a nice day!”
I haven’t seen her since.
Question of the Week
Have you ever served a bad customer who got what they deserved?
