Can’t Top Their Cheapness
I am working at the concession of a movie theatre. The lobby has seating for customers and is in plain view of the concession. A customer approaches me with a half-empty popcorn.
Customer: “Hi, could I get some more butter on this, please?”
Me: “Sure!”
Customer: “Oh, and could you top it up while you’re at it?”
Me: “Um… No, sorry, I can’t.”
Customer: “Why not?”
Me: “I can’t give you more popcorn than you paid for.”
Customer: “I just want a full bag! You people never fill the bags up properly; as soon as you shake it a bit, it’s only half full!”
Me: “Sir, firstly, I personally make sure popcorn bags are completely full before they go out. Second, I could see you sitting at that table eating it. I can’t just give you half a bag of free popcorn.”
Customer: “This is ridiculous! These places are so cheap!”
The customer starts ranting and I proceed to put butter on what’s left of his popcorn.
Me: *Handing it back* “There you go, sir!”
He glared, snatched the popcorn, and walked away.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.