Can’t Think Outside The Box
(I go into our local serve-yourself bakery to buy muffins for some staff meetings. I needed two dozen, but because the meetings are spaced throughout the day, I pack eight muffins into three different boxes. I get up to the register to pay and the clerk tries to charge me for three dozen.)
Me: “I only have two dozen.”
Clerk: “But you have three boxes so it’s three dozen.”
Me: “Yes, I have three boxes, but there are only eight in each box which equals two dozen.
Clerk: “Nope. Three boxes equals three dozen.”
(After going round and round with her several times, I ask for the manager. She goes into the back to get him and as soon as he comes out, he says without even looking:)
Manager: “Three boxes is three-dozen.”
(I put the boxes on the counter and walked out. I ended up at my local supermarket where I bought two dozen donuts in three boxes without any problems.)
Question of the Week
Have you ever served a bad customer who got what they deserved?