Can’t Talk Your Way Out Of That One
Grocery Store | Right
| November 14, 2015
(I’m scanning a customer’s groceries. Everything is going normally, and then she says out of the blue:)
Customer: “Do you like my shirt?”
(It’s a shirt for a cancer awareness walk.)
Me: “Sure, it’s a nice shirt.”
Customer: “Yeah. I had cancer, you know.”
Me: “Oh, no! But you’re cancer-free now, I hope?”
Customer: “Yes. But I don’t like to talk about it.”
Me: “…Have a nice day.”
Question of the Week
Have you ever served a bad customer who got what they deserved?