Can’t See Through His Windows

, | Working | December 31, 2014

(I am working at an IT company that takes on new staff every 3 months. I started four months ago and am working on a project with the newest set of new starters who have been here for a month. Up until this point they have all been using temporary computer login accounts while I have had an official login for several months now. Today they all receive emails containing their login credentials.)

Me: “Hey, [Coworker #1].” *no reply* “Uh…  [Coworker #1]?”

Coworker #2: “Hey, [Coworker #1]!”

Coworker #1: “Hum, yeah?”

Me: “Are you able to login to your new account?”

Coworker #1: “I’m trying but it’s stuck on the email configuration.”

Me: “That fine. Can you try to run [Software]?”

Coworker #1: “Why? I’m already running it.”

Me: “Great, so your account is fine?”

Coworker #1: “I haven’t tried my account but my email isn’t configuring.”

Me: “Well, your email won’t work until you login as it’s configured from your account. Please login to your new account.”

Coworker #1: “Yeah, I will.”

(A few minutes later.)

Coworker #1: “Do I need to add the domain?”

Me: “Sorry?”

Coworker #1: “For my login. Do I need to add the email domain?”

Me: “No, in the email you received it will tell you your username. Use that.”

Coworker #1: “I have but should I add the domain on the end?”

Me: “Why would you add the domain on the end? It’s a standard Windows login!”

Coworker #1: “Oh, okay. It worked. My email is configured, too.”

Me: “Yay…”

Coworker #3: “Did you really just talk [Coworker #1] through the Windows login process?”

Me: “Apparently so.”

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