Can’t See The Wood In The Trees
(My mom is attempting to box a rather large gift by make-shifting one from the box our 60-inch TV came in. She is cutting and taping pieces together.)
Mom: “This box-cutter isn’t doing it well. I have to cut the same line several times!”
(She reaches for the handsaw she originally grabbed before I found her the box-cutter.)
Me: “Mom, no. You’re going to hurt yourself using that. It’s not the right tool.”
Mom: “What makes you say that?”
Me: “Because, that is made for cutting wood, and this is made for cutting cardboard.”
Mom: “What’s the difference? They’re the same thing, just processed differently. They both come from trees!”
Me: “Mom, ice and water are the same thing, but you don’t use a garden hose to dispense ice!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.