Can’t Make An Apples To Apples Comparison Between Them

(I work as a barista in a small coffee shop in a huge mall. One customer starts staring at the order menu in a concentrated manner.)

Customer: “I’ll have a cream latte.”

Me: “Excuse me? I really don’t know what that is.”

(I have never even heard this term before.)

Customer: “Yeah, a cream latte!”

Me: “I’m sorry, but we don’t carry it; if you want I can make you a regular latte?”

(She sighs loudly and finally agrees. She proceeds to look at the pastries.)

Customer: “What’s this?”

Me: “Banana bread.”

Customer: “Oh… what’s this?”

Me: “An apple turnover.”

Customer: “Oh!” *long pause* “What’s in it?”

Me: “Apples?”

(We kept at it for maybe five minutes and she even waited for me to bring her tray to her table.)