Can’t Keep Count Of The Account

(This customer is part of a rewards program for the store and calls in immediately yelling with a list of complaints. He eventually says his main concern right now is that he got an email saying his password was being re-sent on the site and he didn’t want it to be.)

Me: “Okay. Well, I can delete your registration and give you your account number which you can use to create a new registration with the same account, so all your info will still be there.”

Customer: “I don’t have time for all of this or to go online. Can’t you just fix my password for me and I can hang up while you do it.”

Me: “I’m sorry, sir. It is against privacy laws for me to know your password. I cannot do that.”

Customer: “Then get me someone who can. Do you know how many accounts and passwords I have? If I have to do this all the time how can I live?”