Can’t Keep A Lid On It

, , , | Right | August 16, 2019

(I work at an ice cream parlor and sandwich shop.)

Me: “Hello, miss. What can I get for you today?”

Customer: “I think I’ll get an ice cream cone and a sundae.”

Me: “All right, sounds good! It will be [price]. Let me make that for you.”

(I finish making her sundae and ice cream and hand it back to her.)

Customer: “There’s no lid on my sundae.”

Me: “I’m sorry, miss, we actually don’t carry lids.”

Customer: “What? Are you f****** kidding me? Check the back.”

Me: “Actually, our manager does not order them for ice cream anymore. I’m sorry. But if you’d like to take your sundae to go, I will be more than happy to put one in a shake cup and put a drink lid on top of it.”

Customer: “This is f****** ridiculous. If I spill ice cream on my carpet I’m going to sue your a**. I want to talk to your manager.”

Me: “Well, here’s his card. I’m sorry for the inconvenience.”

Customer: “I don’t even want the d*** sundae anymore. Keep it!” *throws sundae at me and walks out*

(She ended up calling my boss and screaming at him because he didn’t have lids. He told her to not come back again or we would sue her for assault.)

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