Can’t Hold A Candle To What Might Be Going On
I work at a candle store and we have a lot of great scents. I love telling customers about them, based on their interests.
Me: “Hi, ma’am, can I help you find anything today?”
Customer: “Yes, I’m looking for the strongest scent you have because I have a big room to fill.”
I show her the strongest candle.
Customer: “I just can’t smell it.”
I show her another.
Customer: “You must not put very much scent in these because I can’t smell this, either.”
I remember one of the main symptoms of the health crisis currently doing the rounds.
Me: “Well, ma’am, I’m sorry, but those are the strongest we have. Is there anything else I can help you find?”
Customer: “Ugh. Fine. I guess I’ll just go with the first one. Whatever.”
Me: “Perfect! May I also show you the hand sanitizer?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.