Can’t He Just Celebrate On The Weekend Like A Normal Adult?
I am the manager of a law firm. I have spent several days coordinating a date and time for a deposition. The next day, I get a phone call.
Junior Lawyer: “Hi, I’m [Junior Lawyer]. I represent [Client Being Deposed]. I need to talk to you about rescheduling his deposition.”
Me: “Why?”
Junior Lawyer: “I’ve just been told that it’s my client’s birthday. We need a different day, preferably a Tuesday.”
Me: “I had to find a day that worked for four different law firms, a judge, and your client. This was the only available day.”
Junior Lawyer: “But it’s his birthday!”
Me: “He’s a sixty-year-old man who works for the state. Are you telling me he’s not working that day?”
Junior Lawyer: “He’s working but… it’s still his birthday.”
Me: “I’m not going to reschedule unless you clear it with the judge.”
She calls back a few minutes later to tell me she’s got the judge on a conference call.
Junior Lawyer: “[Judge], I have [My Name] on the line. She says she can’t reschedule the deposition unless you clear it.”
Judge: “Why do I have to clear the date? You can change the date as long as my schedule permits.”
Me: “I wanted you to be aware of the reason for the change. It’s her client’s birthday.”
Judge: “So?”
Me: “She wants to change because he doesn’t want to do it on his birthday.”
Crickets.
Judge: “Are you really telling me that we spent days trying to schedule this and now it’s not going to work because it’s his birthday?!”
Junior Lawyer: “Well, he wants to go…”
Judge: “I’m sure he can go to Chuck E. Cheese a different day. We’re not changing. Goodbye!”
Me: “So, I’m going to go ahead and confirm the date now.”
Junior Lawyer: *Sighs heavily* “Okay. He’s not going to be happy.”
Question of the Week
Have you ever met a customer who thought the world revolved around them?