Can’t Distract From The Fact

| Springfield, OR, USA | Working | May 14, 2017

(I work in a coffee shop/bakery. There are usually two or three of us up front, plus one or two bakers. Today, it’s me and the cafe manager, who is nice enough, usually, but tends to be a bit passive-aggressive and always rides everyone about providing great customer service. She’s especially tough on me, because I’m autistic and sometimes don’t get social expectations right away. One day I’m making drinks and she’s at the register a few feet from me when a customer walks up.)

Manager: “Hi, welcome to [Cafe]. How can I help you?”

Lady: *a bit slowly, looking at the menu* “Yes, um… Can I have a, uh…”

Manager: *to a different customer at the pastry display* “Hi! Can I help you with anything?”

(She proceeds to walk away from the first customer to go help the other instead, leaving me and the customer standing there, dumbfounded.)

Me: *setting out the last drink I had in the queue and walking to the register* “Uh, I’m sorry about that. What can I make for you?”

Lady: “I’ll, uh… I’ll take a medium skinny chai.”

(I ring her in, then, as I’m making the drink:)

Lady: “Does she do that often? Walk off like that?”

Me: “Sorry. She’s a bit distractible.”

Lady: “Well, it’s unacceptable.”

Me: “Sorry about that.”

Lady: “Oh, you’re fine. But I really should talk to the manager about her.”

Me: “Ma’am? That is our manager.”

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