Can’t Cry Over Spilt Milk When It Hasn’t Been Poured Yet
(I work as a barista at a British cafe chain.)
Me: “Hello there! What can I get for you?”
Customer: “Tea. Two.”
Me: “Would you like those in large mugs or teapots? It’s all the same price.”
Customer: “Small! All you big chains are just out to scam people all the time, pretending like there isn’t a smaller size; it’s disgusting!”
Me: “Ma’am, all the sizes of tea are the same price so I just thought—”
Customer: “No! Small!”
Me: “Okay, ma’am, regular milk or skimmed with that?”
Customer: “No.”
Me: “All right, anything else for you today?”
Customer: “I SAID NO ALREADY!”
Me: “Okay, your total is [total]. Thanks very much, enjoy!”
(I go off to clear a table quickly before serving the next customer. When I come back, the customer is still standing there.)
Me: “Everything okay, ma’am?”
Customer: *looking at me like I have a screw loose* “Erm, MILK?!”
Me: “Oh, yep, sure!”
Customer: *to the next person in line* “Jesus, where do they find these people? It’s like the light’s on, but nobody’s home!”
