Can’t Have The Cake, And Eat It

, , , , , , | Right | September 28, 2017

(It is my little sister’s birthday. To celebrate, we have booked into a favourite restaurant in the city centre, where one of my university friends waits tables. As usual, I go in about two hours prior with a birthday cake, and ask the staff if they would mind bringing it out after we finish our food. I bake and decorate the cakes myself as a hobby, and I get carried away, so they’re usually quite extravagant. I’ve themed this one around Pitch Perfect, one of my sister’s favourite films.)

Other Customer: “Excuse me, [Waiter Friend]. Could you tell me where I can order one of those cakes?” *she points at our table*

Waiter: “I don’t know about that. [My Name] makes them herself, but we do parties often, and I can recommend some oth—”

Customer: “No! Don’t fob me off. I’ll ask them myself.”

(She gets up and walks over to our table.)

Customer: “Excuse me; I am sorry to interrupt your meal, but I was wondering if you could tell me where you ordered that cake? I need one identical for my daughter’s graduation.”

Me: “I made it myself, but I don’t do this as a business. I’m sorry. I believe [Waiter] has a list of approved affiliate bakeries they use for parties. Contact one of them?”

Customer: “NO! You’re as bad as [Waiter]. You’re just saying that so I stop disturbing you.”

Me: “I’m telling the truth, but you ARE disturbing me. It’s my sister’s birthday. We are trying to enjoy it, but you’re causing a scene.”

Customer: “Stop LYING. You just don’t want me to have a cake as nice as yours.”

Sister: “Look, lady. She makes cakes for all her family and friends! Here; I’ve got photos of her making other ones.”

(My sister pulls out her phone and flips through it to show pictures of the two of us fooling around in the kitchen, making cakes. The customer watches.)

Customer: “Okay, fine. Whatever. You make them? Good. You WILL make one of those for me; I’ll pay you a reasonable amount, if I’m satisfied with the work.”

Me: “Nope, I’m not in the business. Sorry.”

Customer: “Well, you should be! I need that cake. You do understand I’m offering to pay you, here?”

Me: “People like you are exactly why I’m not. I would like for you to leave us in peace now, if you don’t mind.”

Customer: “Well, I never! So rude! [Waiter], fire her!”

Waiter: “Ma’am, she is a customer. How can I fire her?”

Customer: “Kick her out and bar her. She is so unhelpful!”

Waiter: “She is a customer; she can be as ‘unhelpful’ towards you as she pleases if you’re going to harass her. I’m going to fetch you your bill. I don’t want gratuity, and I’m knocking 25% off before you even START to quibble on the price like you normally do. Please pay it and leave, before I call the police.”

(The lady opens her mouth with half a mind to give my friend a dressing down, but shuts her mouth, pays up, and leaves. I guess she knew eventually to admit defeat.)

Waiter: “Sorry about that, you guys!”

Me: “Don’t mention it. Here, put that lady’s 25% in the tip jar; I’ll cover it. Thanks for getting her out; I thought she was gonna punch me!”

(The owner ended up giving us the meal for free, so we put the entire meal cost into the tip pool. They said that the lady was also a regular, whom they disliked and were trying to get banned, but that she hadn’t been back since our “altercation.” I guess cake can solve almost anything!)

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