When You Can’t Bring Mohammed To The Patient

, , , | Right | March 5, 2018

(I work for a group practice that has four different surgeries and almost twenty doctors, most of them foreign, and quite a few from India and Pakistan. Because many of our doctors have names that are nigh-unpronounceable for the very un-diverse, rural area I live in, many doctors are cool with patients calling them by their first names. However, that leads to this happening far too often:)

Patient: “Hello, I’d like to make an appointment, please.”

Me: “Sure. Do you have any particular doctor you would like to see?”

Patient: “Yeah, I usually see doctor… Mohammed?”

Me: “We have three doctors by that name. Which one would you like to see? We have [lists off the surnames].”

Patient: “Oh… I think it’s the Asian one?”

(Usually I end up giving them a random one, and I’ve never heard a complaint yet!)

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