Can’t Avoid This Going Down The Toilet

(I take emergency maintenance calls from apartment complexes when the office is closed. A woman calls around 2 am.)

Caller:  “Why should I have to leave my apartment when I have to use the bathroom? That’s just not right.”

Me: “I’ll call maintenance right away and send someone right over.”

Caller:  “Oh, he’s already here fixing the toilet. He’s been working on it for a while.”

Me: “Ma’am, if maintenance is already working on the problem, I don’t know what you would want me to do.”

Caller: “I thought you could tell me what I’m supposed to do until the toilet is fixed.”