Can’t Af-Ford Another Call

, , , | Right | January 6, 2019

(I am a designer working on a Saturday. No other office staff are working, so on occasion, the phone will ring and I go ahead and answer it. We have the good fortune to have a phone number that is the same as the local Ford dealer with one difference… when you punch in “F-zero-R-D” you get our number.)

Me: “[Business]; how can I help you?”

Caller: “I’m having trouble with my car and would like to make an appointment.”

Me: “This is [Business]; were you trying to reach the Ford dealer?”

Caller: “Yes.”

Me: “You have to dial F O! R D. Goodbye.”

(A few minutes later the phone rings again.)

Me: “[Business], how can I help you?”

Same Caller: “I’m having trouble with my car and would like to make an appointment.”

Me: “This is [Business]! You have to dial F O! R D. Goodbye.”

(A few minutes later the phone rings again.)

Me: “[Business], how can I help you?”

Same Caller: “I’m having trouble with my car and would like to make an appointment.”

Me: “Sure, would Thursday at 4:30 be okay?”

Same Caller: “Yes.”

Me: “See you then, goodbye.”

(I wonder if they squeezed her in?)

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