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Candy Wrapped In A Mystery Inside An Enigma

, , , , | Right | August 19, 2021

Customer: “Excuse me. Do you sell these anywhere?”

He holds up the most nondescript chocolate wrapper I’ve ever seen. It’s pink cellophane, clearly an individual wrapper from a tin or a box of chocolates. There is no branding on it, nor any kind of notable feature whatsoever. It’s just a small pink wrapper.

Me: “I’m not sure. Do you know what the brand was called?”

Customer: “No, sorry.”

Me: “Okay, that makes things trickier. Do you know what the packaging looked like?”

The customer just shows me the pink wrapper again.

Me: “Was it just this, though, or did it come in a tin or box or something?”

Customer: “There were more.”

Me: “Did they come in a tin or in a box?”

Customer: “I can’t remember.”

Me: “What kind of chocolate was it?”

Customer: “I don’t know.”

Me: “Like, was it regular chocolate, or did it have a filling?”

Customer: “I don’t know.”

Me: “Have you bought it here before?”

Customer: “I’m not sure.”

Me: “So, you don’t know what kind of chocolate it was, what kind of packaging it came in, what the brand was called, or even if you’ve bought it here before?”

Customer: “Yes. Can you find out if you have it here?”

One of my coworkers eventually walked him over to the chocolate aisle to look, but as he had no idea what he was after beyond there being a pink wrapper involved, they got nowhere fast. Add to this the fact that it was a week before Christmas, so the variety of tins and boxes of chocolates we carry multiplied by quite a lot, and it’s no surprise that he left empty-handed.